AUTO
Covers fire, theft, vandalism, or natural disasters
What is comprehensive coverage
This part of a homeowners policy covers the physical structure of your house.
What is Coverage A (Dwelling)
This is the formal request made by the policyholder to the insurance company to seek compensation for a covered loss
What is Claim?
The amount the insured must pay before the insurance policy begins to pay a claim.
What is a deductible
This must be obtained when a customer would like to cancel their policy
What is a cancellation request
Covers damage to your vehicle when the other driver has no insurance
What is UMPD
This endorsement is especially important in Ohio due to heavy rains and older sewer systems.
What is water backup
This term refers to a situation where the insurance company and the policyholder disagree on the amount of compensation for a claim.
What is supplemental damage/claims dispute?
This document outlines the details of the insurance contract, including terms, exclusions, and conditions.
What is a declarations page
This is required when an insured has now passed away and we cannot locate an obituary
What is a death certificate
Covers damage to your vehicle when involved in a hit and run
What is collision coverage
A neighbor’s tree falls onto your home—who typically files the claim?
What is your own insurance
A process where the insurance company determines the value of the damage to the insured property and the payout.
What is Loss Valuation?
This requires policyholders to have a legitimate interest in the insured item.
What is insurable interest
Using the correct one of these when noting in Eagent
What is a note template
You hit a pothole and damage your suspension—coverage type?
What is collision coverage
This valuation method is required by many Ohio lenders for insured homes.
What is replacement cost coverage
This clause allows your insurer to recover money from another insurer after paying your claim.
What is Subrogation
The maximum amount an insurance company will pay for a covered loss, beyond which the policyholder is responsible.
What is coverage limit
This is required when a customer would like to cancel within the first term
What is get back to writing agent to try to save
This coverage pays out first when involved in an accident and you are injured
What is med pay
This type of roof settlement pays less as the roof ages.
What is actual cash value
Damage from this is typically excluded and requires a separate policy through programs like FEMA.
What is flood insurance
This is the intentional misrepresentation of material facts to gain coverage.
What is insurance fraud
This is required when you get a self-gen, winback, customer save, referral, or GR
What is email Lisa