Symbol of Speak up
What is a Megaphone?
Symbol of Practice a questioning attitude
What is a question mark?
I am responsible for professional accurate, clear and timely verbal, written and electronic communications.
What is Communicate Clearly?
Symbol of Check details
What is magnifying glass?
I will demonstrate an open and respectful and 200% team commitment to safety
What is Speak up?
I will think it through and ensure my actions are the best for the situation at hand
What is Practicing a Questioning Attitude?
Passing along verbal and paper information on a patients to review and assist.
What is Structured handoff?
I will act with intention and focus on the details to avoid unintended errors
What is Check details?
Team coach and check
ARCC
What is stop and resolve?
The Receiver writes down the
information, request, or order
and reads back what they have written.
What is Repeat and Read back with Clarifying questions?
The amount of letter T in this prompt
What is seven T(s)?
Ask a questions, Request a change, voice a Concern, us Chain of command
What is ARCC?
To review and make sure everything is correct, you are....
What is Validate and verify?
Introduction, Situation, Background, Assessment, Recommendation
What is ISBAR?
Stop, Think, Act, and Review
what is STAR?
Good Teammates check each other
Looking out for each other
What is Crosscheck
the shared belief that a workplace is safe for interpersonal risk-taking, allowing employees to speak up, admit mistakes, ask questions, or propose new ideas without fear of punishment or humiliation
What is psychological safety?
Clear, Complete, Accurate
What is the Importance of 3-way Communication?
your core values, principles, and beliefs that guide your decisions and actions
Going back to your roots
What is our True North?