WHO RUNS THIS CO-OP, ANYWAY?
KEEPING THE BOARD FROM SPIRALING
WHO YOU GONNA CALL?
CONFLICT, BUT MAKE IT COOPERATIVE
WHAT DOES STAFF ACTUALLY DO??
100

This body holds formal decision-making power at the ICC.

What is the Board of Directors?

100

This is CoCo’s primary responsibility in relation to the Board beyond attending meetings.

What is supporting the Board in functioning effectively?

100

This staff member supports treasurers and manages accounts payable.

Who is the House Finance & Accounts Payables Lead (Kyle)?

100

This ICC body helps address disputes between members.

What is the Dispute Assistance and Resolution Team (DART)?

100

This staff member facilitates effective financial communication and coordination across departments, committees, and organizational leadership.

What is the Finance Department Liaison?

200

This committee executes Board priorities and supports coordination across leadership.

What is CoCo (Coordinating Committee)?

200

CoCo members are expected to act as a bridge between these two groups.

What are staff and the Board of Directors?

200

This staff role oversees contracts, housing operations, and member accounts.

What is the Director of Housing Services?

200

This approach focuses on repair, accountability, and growth rather than punishment.

What is restorative or transformative justice?

200

This department maintains buildings, repairs, and inspections.

What is Maintenance (Director of Maintenance Services & team)?

300

This person supervises staff and oversees operations but reports to the Board.

What is the General Manager?

300

This responsibility involves ensuring Board members understand their roles and expectations.

What is onboarding or training Board members?

300

This staff member manages communication systems, website, and knowledge management.

What is the Director of Communications?

300

This team may respond to urgent or high-risk house situations.

What is EHOT (Emergency House Operations Team)?

300

They are often the first point of contact for members and prospective members who contact the ICC in person, by phone, or by email.

Who is the Housing Coordinator?

400

This document outlines expectations, rights, and responsibilities of members.

What is Chapter 1 of ICC Policy?

400

CoCo helps maintain continuity by doing this across leadership transitions.

What is preserving institutional knowledge?

400

This role develops training, supports leadership, and builds systems for conflict and harm response.

What is the Director of Education & Training?

400

This process brings members together with a neutral facilitator to work through conflict and reach mutual understanding.

Answer: What is mediation?

400

This role includes fundraising campaigns and donor relations.

What is the Fundraising Outreach Coordinator?

500

This threshold of members is required to dissolve the ICC.

What is three-fourths (3/4) of members in good standing?

500

This balance is essential to CoCo’s role when supporting the Board.

What is guiding without controlling?

500

This role connects members to resources and supports individual member needs within the ICC.

What is the Director of Member Resources?

500

This committee is empowered to coordinate and execute all endeavors related to conflict resolution in the ICC.

What is the Committee on Conflict Resolution (CCR)?

500

This role builds alumni relationships and coordinates alumni programming.

What is the Alumni Relations Coordinator?