LEADERSHIP STYLES
A manager makes all decisions alone and expects employees to follow without input.
Autocratic Leadership
A new employee is given a tour, introduced to the team, and taught the company culture to help them adjust to their new job.
Onboarding
A long-time employee was passed over for a senior role in favor of a younger, less experienced male colleague despite her stronger record
Discrimination
A company regularly tracks employee goals, reviews progress, and gives structured feedback.
Performance Management
An HR officer refuses to share an employee's personal records with unauthorized staff.
Confidentiality
This style involves giving employees complete freedom to make decisions and complete their work.
Laissez-Faire Leadership
An employee sends feedback and suggestions to upper management about workplace improvements.
Upward Communication
An employee handling a critical account alone for two years becomes irritable, misses deadlines, and says he no longer cares about the job.
Burnout
This fundamental management function involves setting goals, establishing strategies, and outlining tasks to achieve organizational objectives.
Planning
A set of written rules that explains the values of the company and the standard of behavior expected from every employee.
Code of Ethics
Before any major change, a supervisor collects feedback and puts it to a vote. It takes longer but the team is bought in.
Democratic Leadership
A full concentration, understanding, and responding to what is being said rather than just passively hearing.
Active Listening
When two employees have a disagreement that affects team productivity, this process helps resolve the issue through guided discussion and mutual agreement.
Conflict Resolution
A manager assigns specific tasks and authority to a team member, allowing them to take responsibility for a project while the manager remains accountable.
Delegation
This workplace principle requires employees to follow company policies, maintain ethical behavior, and respect confidentiality at all times.
Professionalism
A leader focuses on inspiring employees through a shared vision, motivating them to go beyond their own self-interest for the good of the organization.
Transformational Leadership
Official information is passed down from executives to managers and then to employees through formal channels like emails or meetings.
Downward Communication
An employee's performance has dropped due to personal issues. They were placed on a structured plan with a set timeline for improvement while receiving support. What is the plan called?
Performance Improvement Plan (PIP)
HR notices 30 out of 120 employees resigned within the past 12 months. The VP asks you to report this figure formally
Employee Turnover Rate
A supervisor refuses to approve a promotion for a qualified employee after learning she is pregnant, citing "team stability" as the reason
Anti-Discrimination Law
A supervisor links monthly bonuses to KPIs. Miss targets, get a warning. Exceed them, earn rewards.
Transactional Leadership
A team leader holds weekly one-on-ones, gives specific feedback, listens before responding, and documents all key discussions.
Effective Communication
An employee files a formal written complaint stating her supervisor makes offensive comments about her religion and it has created a hostile environment.
Grievance Procedure
Before the fiscal year begins, a department head maps out hiring needs for 18 months, forecasts retirements, and identifies skill gaps
Workforce / Human Resource Planning
An employee reports unsafe working conditions to management. The employer then reduces the employee's hours in response. This retaliatory action violates which employee protection?
Whistleblower Protection / Anti-Retaliation Policy