Kiazen
This word means constant and never ending improvement in Japanese.
Kiazen
You always ask this question first when giving feedback.
What did you do right?
Deming said this about dissatisfied customers.
"A Dissatisfied Customer does not complain: he just switches.
What should you be prepared to do based on feedback?
Pivot.
Kiazen means
constant and never-ending improvement.
You ask this question when giving feedback second.
How can you improve?
Demings teaching were eventually rolled into this car manufactures process.
Toyota
The simplest version of a product is called.
Minimum Viable Product (MVP)
In the book Unreasonable Hospitality this term is mentioned on PG 29.
Kiazen
The more you do what you do the more you get what you've got. This question ensure you don't keep doing the same thing.
What would you do differently?
In Japan they have a prize named after this person.
Edwards Deming.
Watch what customers ____ not just what they say.
Do.