LOCATION SPECIFICS
AUDIT
RECLAMATION
INTL SHIPPING
GENERAL KNOWLEDGE
100
How do we identify ITPD Stock in Location Specifics?
Verbiage: ITPD STOCK REQUIRES PM APPROVAL
100
What is our monthly Audit goal - Percentage?
2026 goal - 98 %
100
What do you do if you receive an asset that is salvage/EOL = True?
Update asset status to End of Operation / Pending disposal
Add to your consolidate reclamation
100
What team do we contact for product classification for international shipment?
Global Trade Compliance team better known as
AA Exports?
100
What is the tagging location for
a) desktop Monitor
b) Large Display
c) Oki/Epson Printer
A) Back - Top Smooth Surface
B) Bottom Edge (next to power button)
c) Front (next to OKI/Epson logo)
200
What is the verbiage in Location Specifics for assets in repair that the Tech Bench has scanned in?
TECHBENCH#REPAIR
200
How do you indicate your scans match your S-Now data in Excel?
Use conditional formatting - highlight cells duplicate values
200
What is the email address to contact the Reclamation team?
For extra point: what is the DL address?
Desktop.Reclamation@aa.com
DL_Hardware_Reclamation@aa.com
200
What does the abbreviation AES mean?
Automated Export System
200
What LCS/LCSS would you put Legacy Hardware G4/G5 Refresh assets in?
Inventory / Reserved
300
If you receive a HP 840 G8 that looks like this.. what are your next steps?
Update asset to End of Operations / pending disposal
Update locations specifics with the reason for disposal
Safely add to reclamation pile *battery*
300
What do you do with an asset if it shows in your inventory but you did not scan it?
Update Asset status to missing/lost and highlight in yellow on audit template
300
What is the name of American's approved Reclamation vendor?
PowerHouse Recycling
300
When do you need an AES?
For products with classification valued of $2,500 +
300
What is the system/program that we use to make COMAT bookings?
iCargo
400
What year did American's AAdvantage program begin?
1981
400
What is the final step in our Monthly Stock Audit process?
Uploading your Stock Audit to the ITFS operations portal
400
Share your screen and demonstrate the following:Paste assets into Bulk Import Template and add the following in the Location Specifics field: Request number, TDC Location, and Pending Reclamation. Ex: RITM 1234567 - TDC PHL Pending Reclamation.
You just earned 800 Non-Stop Points
400
What documents needs to be attached to the INC or RITM for international shipments?
Commercial Invoice
AA Airway Bill
Copy of Transfer Order
400
What location is XSC?
South Caicos, Turks and Caicos
500
Pull up RITM0030408 - tell us what the Locations Specifics should be?
PD RITM0030408 E-868 LNK Sation Start Up - 2026
500
Share your screen and demonstrate how to filter error to top of Audit Template
You just earned 1000 Non-Stop Points!!
500
American Airlines was the first airline to hire a female pilot. What was her name?
Bonnie Tiburzi in 1973 at age 24
500
What are the required info to fully complete a Commercial Invoice for an intl shipment?
Shipper Consignee Date Invoice #
Airbill # Total # of pieces Total weight (KG)
Part Number Description Unit cost/value
Invoice Total Port of Export
500
How many aircrafts does American have in our fleet?
As of 1pril 2026 - 1023