RX Lingo
How often does the client receive a Trichoview?
Every three months
At what point do you collect DNA?
After the sale
Where do the DNA results go to?
It is emailed to the client
what has to be set up for every sale?
EFT
How many genetic variations does the lab analyze?
48
Asynchronous means
Telehealth visits are no in real time. The client submits their info and the medical provider reviews it later through a secure messaging portal
When does the client receive their first telehealth visit?
After going over their results and at first visit.
6 steps to RX appointment
create account in telehealth portal
complete intake form, video call with doctor, pharmacy receives prescription, Pharmacy ships medication, Stylist does trichoview and therapy
What are the two RX memberships?
RX 6 and RX 12
How many reports does the client get after the dna tesst?
1 20 page for them and 1 page that they bring with them to their first appointment
What does the initial visit consist of?
Telehealth consultation and Trichoview with therapeutic hair treatment
Who do you contact for problems with telehealth?
support@wheel.com
Where is the prescription sent
To the client
How long does it take to get the dna results back?
14 business days
Arkansas telehealth visits will be?
In real time, live video chat