Basic parts
Water problems
Salt& regen
Install
Trouble shooting
100

This part holds the salt in a water softener.

 What is the brine tank?

100

Hard water commonly leaves these white spots on dishes and faucets.

What is mineral deposits 

100

This material is used by most softeners during regeneration.

What is salt

100

This valve setup allows water to stop flowing through the softener during repairs.

What is bypass

100

If soap will not lather well, the home may have this type of water.

What is hard water

200

This removes hardness minerals from water.

What is resin beads

200

Hard water can shorten the life of these appliances.

What is Water heaters or Appliances and Fixtures 

200

The cleaning cycle of a water softener is called this.

What is regeneration 

200

This drain connection is needed during regeneration.

What is air gap

200

Resin beads entering fixtures usually means this internal part failed.

What is a broken distributor basket/screen?

300

Calcium and magnesium are known as these in water treatment.

What is hardness minerals

300

Water softeners mainly remove these two minerals.

What is calcium and magnesium 

300

A hard crust forming in the salt tank is called this.

What is salt bridge

300

Softeners are commonly installed after this plumbing component in a house.

What is house main shut off

300

If the brine tank is full of water, this component may be clogged.

What is The injector or drain line 

400

This valve controls regeneration cycles and water flow through the system.

What is control valve

400

Excess iron in water can leave this color staining in fixtures.

What is orange/ reddish brownish

400

During regeneration, the softener flushes hardness minerals to this location.

What is Air gap, P trap, or drain 

400

This fixture is often left unsoftened outside the home.

What is hose spigots or bibs

400

Low pressure after a softener install may be caused by this fouled component.

What is resin at angle stops or a clogged control valve 

500

This tube in the center of the resin tank carries water to and from the valve.

What is distribution tube

500

This mineral in the water with out proper filtration can cause hydrogen to build up in the water heater and create a chemical reaction with the anode rod

What is Iron. 

500

This process swaps sodium ions for calcium and magnesium ions.

Ion Exchange (if anyone got this I’ll be shocked)

500

if a customer is running out of salt super quickly what could possibly be the issue 

Improper programming unit regeneration too fast