Aurora All Day
Which view allows an agent to search for a Customer's dashboard?
Customer View
Use the "Switch to" tab on the far right of the Business Owner view.
What part of a candidate's profile contains the Candidate's personal information such as profile number, SSN, DOB and profile status.
Applicant Information
When viewing a candidate's profile, this will be the top section of the page.
Locate the customer dashoard for Gulfstream - Savannah.
Use the Customer view to search for clients by entering their name in the "Choose a Customer" field or by using the keyword search below.
Which Icon houses Client directives?
Hint: This icon can be accessed from within the Customer's Dashboard.
The Info Man
Located in the top right corner of any customer's dashboard.
What area shows the orders within a candidate's profile.
Services Ordered
When viewing a candidate's profile, this will be the middle section of the page.
Locate the customer dashboard for Shamrock Foods Co. Pre-Employment.
Use the Customer view to search for clients by entering their name in the "Choose a Customer" field or by using the keyword search below.
Where is the profile documents hyperlink located?
Hint: You can only access this link from within a profile.
It is located in our "Link List" at the bottom of the Applicant Information section.
Where can a candidate's application process be tracked within a profile.
Hint: This link is only available within a candidate's profile.
Applicant Portal
This feature allows you to view real-time updates of when a candidate has accessed or completed any section of the background check invitation.
Locate the candidate profile for Mike Krzyzewski.
To locate a candidate profile, switch to the Business Owner View and adjust the search parameters to Profile. Enter the candidate’s name with no spaces before or after the entry. Set the search scope to First and Last Name, then select the magnifying glass to begin the search.
Which view allows agents or clients to search for a candidate's profile by Order Number or Profile Number?
The Business Owner View
Bonus ⭐
Where would you click to close the candidate's profile?
Close Profile
This tab is located at the bottom of the page and must be clicked each time you exit a candidate's profile.
Locate the candidate profile for Cooper Flagg.
To locate a candidate profile, switch to the Business Owner View and adjust the search parameters to Profile. Enter the candidate’s name with no spaces before or after the entry. Set the search scope to First and Last Name, then select the magnifying glass to begin the search.
What icon allows agents or clients to view order results?
Hint: You can only access this icon from within a profile.
The Blue Text Bubble
Bonus ⭐
When viewing a candidate's profile, where can you find their customer affiliation?
The Working Customer
This field is listed at the top right corner of a candidate's profile page and identifies the company associated with their background check.
Locate this candidate by using this profile number:
2026050416413583.
To locate a candidate profile by profile number, switch to the Business Owner View and adjust the search parameters to Profile. Enter the candidate’s name with no spaces before or after the entry. Set the search scope to Profile Number, then select the magnifying glass to begin the search.