Street Smarts (Conflict Resolution)
Doing this before you react helps you "think outside the moment" and keep your cool.
What is pausing (taking a deep breath/walking away/taking a break/etc)?
This is the first step to managing an emotion.
What is identifying or knowing your feeling?
This skill requires your full attention without interrupting.
What is active listening?
Your roommate snores in their sleep and it keeps you up at night. Instead of turning to aggression and throwing water on him, you should:
Give an example of harmful ripples.
What is distrust, stress,fear, etc.?
This word means to have a disagreement with another person or clash with someone else.
What is conflict?
This skill involves reading someone's body language and tone, not just their words.
What is understanding the feelings of others?
This is the difference between active and passive listening.
Either ANSWER IS CORRECT: What is being able to paraphrase or giving your full attention without distractions?
Your coach cuts you from the starting lineup because you missed a practice. Instead of punching something or quitting the team, you use this skill to show you can handle it.
What is be a good sport?
The act of intentionally "dropping a positive stone" into the water to reverse previous damage.
What is reparation?
When a fight is brewing, you can reach out to one of these external people or places in order to ask for help.
What is a resource (ie.trusted adult)?
Doing this allows you to put yourself in another person's shoes to see their side of the story.
What is showing empathy?
You are being this if you can take a loss without blaming others or crashing out.
What is being a good sport?
Your friend walks into your room and takes your MP3 player, they forgot to use this skill.
What is ask for permission?
A step you should take after a conflict.
What is try to repair the relationship?
This term describes calculating future consequences of your actions instead of just reacting.
What is thinking outside of the moment (the bigger picture)?
This is the healthy alternative to bottling up emotions or exploding in anger.
Before borrowing an item from your friend, this is what you must do.
What is ask for permission?
Your teacher gives you a bad grade on an assignment, however, you do not think you deserve it. In order to find out why they gave you that score, you should use this skill.
What is listening?
Statements that allow you to share your wants and beliefs without judging or pushing blame unto others.
What are "I" statements?
These are common reasons conflicts escalate:
What are: Reacting before thinking, not listening to the other person's perspective, assuming someone else's intentions, allowing anger or frustration to control decisions, refusing to ask for help, and/or focusing on being right instead of solving the problem
This skill requires both sides giving up something in order to reach an agreement
What is a compromise?
Someone insults you at lunch and you decide to insult them back. They become angrier and now their friends get involved. Your teachers are now upset that you made this into a bigger issue than it needed to be.
What is a ripple effect or negative ripple?
List the four waves/stages of the ripple theory.
What are the:
1. splash/immediate impact
2. Close wave/Family
3. Outer wave/peers&school
4. Distant wave/ Community