Grammar
Complete this sentence using the verbs save and buy: "If I _______ $100 every month, I _______ a new laptop next year."
"If I save $100 every month, I will buy a new laptop next year."
Is the word "money" a count noun or a noncount noun?
noncount noun
What is the term for a fake email or text message that tries to steal your bank password.
Phishing
What types of bank accounts are used for (1) your everyday expenses, and (2) for saving money long-term?
(1) Checking account and (2) Savings account
What is a polite way to say “Give me your account number” when you are talking to a customer service agent?
"Could you please give me your account number?"
or
"May I have your account number?"
Fix the error in this sentence: "You must to pay your credit card bill by the due date."
"You must pay your credit card bill by the due date." (not 'must to pay')
Change this sentence so it uses a count noun instead of a noncount noun: "I have a lot of cash in my wallet."
"I have a lot of dollars / coins / bills in my wallet"
Choose the correct verb tense: "Yesterday, I (received / have received) a phone call from someone claiming to be from the IRS."
"Yesterday, I received a phone call from someone claiming to be from the IRS."
Complete the sentence using a Cause & Effect word (like because, so, or therefore): "I want to buy a car next year, ______ I am putting $200 a month into my savings account."
"I want to buy a car next year, so I am putting $200 a month into my savings account."
Complete this common phone phrase used when you want the other person to wait: "Please _________ , and I will transfer you to the billing department."
"Please hold, and I will transfer you to the billing department."
Choose the correct articles (a, an, or the): "I want to open ___ checking account at the bank down the street. ___ checking account should have no monthly fees."
"I want to open a checking account at the bank down the street. The checking account should have no monthly fees."
$300 Question: Choose the correct word: "I didn't bring (many / much) credit cards with me today, but I have a (few / little) available credit left."
"I didn't bring many credit cards with me today, but I have a little available credit left."
What type of scam happens when someone steals your personal information (like your Social Security Number) to open credit cards in your name?
Identity theft
What is the word for the extra money the bank charges you when you borrow money, or the extra money the bank pays you when you save.
Interest
Change this informal statement into a polite request using a Modal of Ability: "I want to talk to a manager."
"Could I speak to a manager, please?"
or
"Could I please speak to a manager?"
Correct the conditional error in this sentence about a general financial truth: "If you do not pay your phone bill, the company will cut off your service."
replace this question, don't like it
Say this total amount out loud using proper cardinal numbers: $1,503.75.
One thousand, five hundred three dollars and seventy-five cents
Change this question into the Present Perfect to ask someone about their life experience: "Did you ever lose your debit card?"
"Have you ever lost your debit card?"
Read this sentence and identify the ordinal number: "This is the third time this month that I have gone over my entertainment budget."
"third"
If you call the bank and hear an automated voice say, "For checking accounts, press 1. For credit cards, press 2," what is the vocabulary word for the button options you are supposed to push?
Prompt
or
Menu option
Restate this sentence using a Modal of Advice: "It is a very bad idea for you to click on links in strange emails."
"You should not click on links in strange emails."
Identify the two noncount financial nouns in this list: Coin, Income, Debt, Bill, Account.
Income and debt
What is a warning sign in this text message? "URGENT: Your bank account is locked! Click this link www.bank-security-update12.com to fix it immediately."
Strange/unofficial URL link
OR
Sense of urgency
Explain the difference between a fixed expense and a flexible (variable) expense, and give one example of each.
A fixed expense stays the same every month (like rent), and a flexible expense changes (like groceries or gas)
Imagine a bank agent tells you, "I'm sorry, I cannot see your transaction history right now because our system is down." Use a Cause & Effect structure to explain why the agent cannot help you.
"The agent cannot help me because the system is down"
or
"The system is down, so the agent cannot see my history"