Host / Host Assist
How long do you have to clean a table after a customer leaves?
30 seconds
What are the four essential questions?
Would you like onion?
Would you like a fry?
Would you like a drink?
Would that be for here?
How high should we be salting?
6 inches high
What percentage of a burger should be wrapped?
40% - 50%
How high should we salt?
8 inches high
How often should you switch the ddc?
Every 15 min
What should your drawer be set to?
$200
How often should we wipe down our area?
Every 6 pulls
How many sliced chilies should be placed on a burger?
5-7 chilies spread evenly on the bottom
Light onion is considered placing _____ smaller rings on the patty in a " _______ "shape.
Three & Clover
Light onion is considered placing -three- smaller rings on the patty in a " -clover- "shape.
What are the three E’s of Hosting?
Entering
Eating
Exiting
When handing out "In the Car" orders; "Hand out a ____ and _______ what it is for".
Lapmat & Explain
Hand out a -lapmat- and -explain- what it is forWhat type of oil do we use?
Sunflower Oil
Where does extra salt go on a burger?
On the tomato
What are the four essentials of cooking?
1. Bun toast
2. Salting
3. Turning
4. Pulling
What is the difference between a Host and Host assist?
A host prioritizes the customer and their experience and a host assist focuses on cleaning and stocking.
When taking a "tomato wrap" burger order, You must still ask the Customer if they would like _____ on their burger; however, no other ______ or items are added to the burger unless requested.
Onion & Condiments
When taking a "tomato wrap" burger order, You must still ask the Customer if they would like -onion-on their burger; however, no other -condiments- or items are added to the burger unless requested.
How long should you cook a fry light and fry well?
Light - 2 to 2 1/2 min
Well - 8 1/2 to 9 min
Where does cold cheese go?
On top of the spread
What is the latest time to add onion to a burger?
3 minutes
How long do lemons last?
4 hours
When a customer asks for “No Spread” what should your follow up question be?
“Would you like Ketchup and Mustard instead? “
Other than using timers, what are three indicators that the fries are done cooking?
1. Fries are floating to the top
2. Bubbling has gone down
3. Fries are golden brown
If an order has 2 protein burgers and two cheeseburgers how many napkins should go in the bag?
6 napkins
What is the latest acceptable time to add mustard fried to a patty?
2 minutes