Soft Skills
Workplace Scenarios
Employability Skills
Job Skills
Hard Skills
100

This skill means listening carefully when someone is speaking.

What is Active Listening?

100

A coworker is struggling with a task. Offering this is usually a good choice.

Help/Assist 

100

Employers expect workers to arrive at work at this scheduled time.

On Time

100

This document summarizes your education, skills, and experience.

Resume 

100

Using Microsoft Word is an example of this type of skill.

Computer Skills

200

Being on time demonstrates this trait.

Punctuality

200

A customer is upset. The first thing you should do is this.

Listen

200

Wearing appropriate clothing for work demonstrates this.

Professionalism

200

Meeting with an employer to discuss a job is called this.

Interview 

200

Entering information into a spreadsheet requires this skill.

Computer Skills

300

The ability to work well with others is called this.

Teamwork 

300

You made a mistake at work. The best response is to do this.

Take Responsibility 

300

Following company rules shows this quality.

Responsibility

300

A person who can speak about your work ethic for an employer.

Reference 

300

Creating a presentation with slides uses this software.

PowerPoint

400

Staying calm when dealing with a difficult customer shows this skill.

Patience

400

Your manager changes a project deadline unexpectedly. This skill helps you adjust successfully.

Adaptability

400

Completing tasks without constant supervision shows this.

Initiative

400

This form is usually completed before getting hired.

Job Application 

400

This skill involves typing quickly and accurately.

Keyboarding/Typing

500

Adjusting to changes at work demonstrates this soft skill.

Adaptability

500

Employers consistently rank this skill as one of the most important qualities for workplace success because it affects communication, teamwork, and customer service.

Communication 

500

Employers value workers who consistently display this quality of being dependable.

Reliability

500

Sending a thank-you message after an interview demonstrates this.

Follow-Up

500

Understanding how to analyze and organize data is an example of this.

Data Analysis