Departments
Managers
Salesforce
Senior Programming
MidPen
100

What is the name of the department that specifically helps with technology and software issues?

IT

Bonus 100 if answered: enterprise technology & analytics

100

Reading Novels is this person’s hobby.

Ashley Jagadeesan

100

What campaign template do you use when creating a campaign for a physical activity you hosted at your property?

SI:PA 

100

What is the initiative that our Senior residents can partake in to help facilitate learning from their phones?

Cell-ED

100

What is the name of the mental health resource that MidPen provides for staff that includes 10 free therapy sessions per year?

Aetna, EAP, Employee Assistance Program

200

What does CVIC and CVII stand for?

Community Values Impact Collective
&
Community Values Impact and Innovation

200

Pizza is a food that this manager would never eat.

Diana Castillo

200

What is one service provided in Salesforce that mainly would apply to seniors?

IHSS, Medi-Care, APS
(*May accept an answer not listed here)

200

What are the two subchannels under “Health Initiatives”?

General
SNAP/CalFresh

200

What is the name of the first MidPen property?

San Veron

300

What department is responsible for overseeing MidPen workspaces such as the Oakland and Union City offices?

Office Management

300

This manager has traveled to England, Scotland, Portugal, Spain, France, and Denmark.

Alyssa Ciapponi

300

If the VOL & FAST tracker did not exist, how else could you keep track of your VOL & FAST completion numbers?

VOL & FAST Salesforce list view guidance document

or

Using filters on "contacts" to generate your own view

300

For most modified/partial programming senior sites, how many cognitive stimulation and physical activity programs are you required to host per month?

4 physical, 1 cognitive

300

How many MidPen properties are there?

132

400

How many departments are there at MidPen?

13

400

Century Village in Fremont was this manager’s first property.

Jacqueline Leon

400

If a resident passes away, what is your next step on the Resident’s contact/profile?

Mark the “move-out type” as involuntary (deceased).

400

Can you name at least 3 categories that the RWF supports?

Transportation, Mental and Physical Health, Technology, Legal Support, Urgent Housing-Related Costs

400

What property is named after one of the founding members of MidPen?

Ira D. Hall

500

This department is responsible for Midpen reports and is the go-to for Resident services dashboards and Salesforce reports.  

Data Analytics

500

This manager is an expert at making burgers as their first job was at in-n-out.

Bianca Meraz

500

What do you attach to complete an APS report on Salesforce?

At-Risk Report

500

(Regarding our new CalFresh outreach guidance)

You are conducting CalFresh outreach to a resident. You identify that they do not have CalFresh, and would not like MidPen assistance with applying.

What is the full documentation process supporting this resident if they were approved for benefits after connecting them with an outside resource?

(Answer may vary)


“Outreach” status 

Create new Outreach (outcome: interested) 

Create Benefit Assistance 

“Enrolled” status if resident receives benefit 

Finish benefit assistance

500

What county has the most MidPen Properties?

Santa Clara