Coverages
Billing
Adjustments
PII
extra
100

Permission to use my vehicle, are they covered

yes

100

When can you process a bill change 

When the minimum due is 0.00

100

This is my first year with AAA. I need a second billing adjustment 

1 Adjustment in the first year

100

I do not have vehicles anymore, and would like to cancel insurance. I will use vehicles from time to time

NNO

100

I've made changes to coverage. How do we figure out the amount

Caluclate premium

200

State minimum liability limits

30/60
PD 15

200

The dividend exceeds the renewal. 

Dividend spread

200

Why will the rest of my payments increase? 

Minimum due
30 day due date
Extra 100 

200

A dependent has a copy of the liability limits and would like to go over coverage 

They have no authority 

200

I was in an accident- This was 40,0000

Other parties BI 15,000/30,000
Our insured is 50,000,100/000

How much would my UMBI pay 


25,000

300

Uniformed coverages 

Bi, PD, Medical/Excess medical, UMBI

300

What is needed if this month I need to pay my bill 9 days later than the due date

Advise of the grace period 

300

The insured is pending cancellation. What plan is available

BONUS 100 if you can name 2

30 Day due date

Minimum due 

300

A ____ __ ________ is the cap of what will be paid out regardless of the value of the vehicle 

Limit of libaility

300

Refunded if not renewed 

Dividend

400

I have BI, UMI, and collision. What other coverage would you recommend 

UC

400

Why is the entire balance due with the renewal bill

Because of negative transactions - Late fee
Returned Chec, Pending cancellation notice Cancellation for non payment

400

I am currently in a renewal offer, and I would like to skip my payment

This adjustment is not offered 

400

What information does the lienholder need to request Liability limits

Members address
Members' first and last name
Members policy number

400

What do we need to do to cycle through on HUON, and be able to use E

Season it, Light it up 

500

An uninsured driver almost hit me and caused me to hit a pole. Is this covered under collision 

No, for this to be covered, you have to have physical contact with the other vehicle

500

I would like to pay my renewal with a CC is this possible?

True of false 

False

500

How would I do a partial payment adjustment?

TRICKY

Partial pay is not consired a billing adjustment 

500

What do we need to do to cycle through on HUON, and be able to use E

Season it, Light it up 

500

Deminished Value

Diminished value is the drop in a vehicle’s market value after it has been in an accident, even if repairs restore it to its pre-accident condition. This loss is recorded on vehicle history reports (like Carfax or AutoCheck) and can reduce resale or trade-in value