Fibre Basics
Fibre Terminology
Fibre Process
LTE Knowledge
Fibre Products
100

This technology uses pulses of light through glass cables to transmit data.

What is Fibre?

100

This abbreviation stands for Fibre to the Home.

What is FTTH?

100

The first step of the Fibre process.

What is Coverage Check?

100

This must be confirmed before offering LTE.

 What is LTE coverage?

100

This Fibre range offers symmetrical upload and download speeds.

What is Telkom Endless Fibre?

200

This device is installed in the customer's home to connect them to the fibre network.

What is an ONT?

200

Upload and download speeds are the same on this type of connection.

What is Symmetrical Fibre?

200

Which system allocates leads?

What is Presence?

200

The LTE router supports this many Wi-Fi devices.

What is up to 64 Wi-Fi devices?

200

This Fibre range offers asymmetrical speeds.

What is Telkom Core Fibre?

300

This Telkom network is used to provide Fibre services.

What is Openserve?

300

On this type of connection, download speeds are faster than upload speeds.

What is Asymmetrical Fibre?

300

Agents use this system to determine if the customer already exists.

What is NGN?

300

If LTE is unavailable, the router can switch to this network.

What is 3G Failover?

300

On this Fibre product, the Wi-Fi ONT acts as both the modem and router.

What is Telkom Easy Connect Fibre?

400

This term describes internet with no data limit.

What is Uncapped?

400

An IP address that changes from time to time.

What is a Dynamic IP?

400

Before closing a sale, agents must read these to the customer on a recorded line.

What is terms and conditions?

400

Can customers move the LTE router to another address?

What is No, it is a fixed-location service?

400

This product provides Fibre-to-the-Room technology with Wi-Fi coverage in multiple rooms.

What is Telkom Endless 1Gbps FTTR Bundle?

500

This type of service means speeds may vary depending on network conditions.

What is Best Effort Service?

500

A delay in the transmission of a message/data.

What is Latency/Lag/Buffering

500

This payment method is required for New to Fibre sales.

What is Direct debit?

500

This is another name for given to 4G - Full name?

What is Long term Evolution

500

These Fibre products have no FUP and no throttling? Name 2 

What are Telkom Core Fibre and Telkom Endless Fibre?