Certified Pro
Hotline Bling
Ball Knowledge
Ops
Finance 101
100

Time/mileage CPO warranty ADDS for non-powertrain coverage

What is 2 years, up to 100,000 miles?

100

7837

Who is Sherri


100

Name the Hybrid trims of the CR-V

What are:
- Sport
- Trailsport
- Sport-L
- Sport Touring

100

Hyundai's competitor to the CR-V

What is the Hyundai Tucson

100

Minnesota sales tax rate

What is 6.875%?

200

For CPOs, deficient items found during inspection are reconditioned or replaced with these

What are Honda Genuine Parts (i.e., OEM)?

200

8037

Who is Michaela 

200

Name the trim(s) that come with a remote start for the HR-V

What are Sport, EX-L?

200

2 competitors to the HR-V (from other brands)

What are:
- Chevy Trailblazer
- Hyundai Kona
- Subaru CrossTrek
- Toyota Corolla Cross

200

Leader that we use when doing 0% special

Honda Financial 

300

Every CPO must have a clean report from this company

What is AutoCheck or Carfax?

300

7826

Who is Katie?

300

Combined mpg of a CR-V Hybrid

What is 37 mpg?

300

Cylinder engine of the Toyota Highlander (number)

What is 4 (gas and hybrid)

300

Name 3 lenders that we use (e.g., credit unions, banks)

What are
- Blaze
- Capitol One
- Honda Financial


400

Number of oils changes customer gets with CPO Honda

What is 2?

400

7871

Who is cashier?

400

Name the 2 Honda vehicles that come with a brown/mocha interior

What are Ridgeline, Pilot?

400

Name a direct competitor the the Civic Type R or SI

What is:
- Hyundai Elantra N Line
- Volkswagen Golf GTI
- Subaru WRX
//
- Toyota GR Corolla
- Volkwagen Golf R

400

2 common stipulations ('stips') that a bank might require for some customers

What are proof of income (paystubs), proof of residence?

500

Rebate amount for military appreciation/recent college graduate on CPO

What is $300?

500

7806

Who is Isaiah Davis?

500

Name the trim(s) that come with the rear entertainment system in the Honda Odyssey

What are Touring, Elite?

500

3 Competitors to the Pilot

What are:
- Toyota Highlander
- Kia Telluride
- Ford Explorer
- Hyundai Palisade

500

Name 2 finance products that a customer can purchase on a lease

What are VSC, select plus 6, excessive wear and tear, maintenance plan?