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Everything but the Client Call
Small Business, Big Impact
100

This is the primary online banking platform where many Cash Management products and services are accessed

What is Chase Business Online (CBO)?

100

This service allows businesses to collect funds electronically from customer accounts

What is ACH Collections?

100

CMS partners with this system to submit and view implementations

What is Deal Manager?

100

CMSS primarily partners with this banker role

Who is the Small Business Specialist (SBS)?

200

This no-cost CBO security tool helps businesses reduce unauthorized access by allowing users to log in only from approved locations or IP addresses

What is IP Security?

200

A product solution often used by businesses to accept card payments

What is Chase Payment Solutions/Merchant Services

200

This document is the CMS playbook for determining the appropriate Cash Management point value to book for a client opportunity

What are the Cash Management Value Rules?

200

Clients enrolled in this checking account type are not eligible for ACH Debit Block or Check Protection services

What is Chase Business Complete Checking?

300

True or False: Only signers can be Security Administrators on CBO

What is True?

300

This fraud prevention service allows clients to determine which companies can debit their account through ACH transactions

What is ACH Debit Block?

300

If you mix up the master account and the sub account while implementing this product, your Deal Manager setup may be headed for trouble

What is ADT (Automated Dollar Transfer)?

300

CMSS commonly assists with IR submissions for ACH Collections and this treasury service

What is Reverse Wire Drawdown?

400

New to bank clients receive this training from a Cash Management partner that provides an overview of CBO and information on our treasury products and services

What is Onboarding?

400

This CBO service gives clients the ability to securely deposit checks from their office, saving time and reducing trips to a Chase branch

What is Chase Quick Deposit?

400

This essential client-facing document helps set pricing expectations by outlining projected charges for Cash Management products and services

What is a Pricing Schedule/Proforma

400

A key responsibility of the CMSS role is helping clients navigate this platform to establish access and implement new Cash Management solutions

What is Chase Business Online (CBO)?

500

This feature allows clients to assign different levels of account access to employees

What is Access and Security Manager?

500

This treasury solution is commonly used when a business wants an outside company to initiate a wire that debits the business's account for approved transactions

What is Reverse Wire Drawdown?

500

This is the expected turnaround time for a CMS to submit an Implementation Request into Deal Manager after receiving it

What is 24 hours?

500

Among its premium banking benefits, this account type includes four complimentary wire transactions per month

What is Platinum Business Checking?