Show:
CHCO Tracker
NOC OX Study
What's New?
Misc. Meeting Notes
New and Updated Processes
100

Who submits our CHCO CMN's?

Sam Curtis

100

Which Calendar should the study be added to? 

The clients branch RT's

100

Who is the person assigned to help clients navigate Medicaid enrollment and what is their title?

Laura the Care Navigator. 

100

What should we always do when leaving our desk?

Log out

100

What SmartSheet are we no longer using starting August 1st?

The Print List(s)

200

What day do the CMN's get Submitted to CHCO?

Thursdays

200
  • When scheduling a NOC OX Study, which two individuals should be contacted to coordinate the date and time?

RT and POC

200

What is the name of the new product designed to hold a g-tube in place?

Button Huggie

200

What is the name of a tool Acentra added as "extra support" that needs to be skipped for now?

Interqual

200

What is the new WIP States starting on August 1st?

100 and 101 print with exceptions. 

300

How often does a follow up with CHCO take place? 

Weekly

300

After scheduling the NOC OX study, what date should the pick up be scheduled for? 

The day after the the study has been completed.

300

What is the new invoice rate that started 7/1

1.2358%

300

When should you add clients to the inpatient at hospital tracker?

ONLY if there is active rental equipment in the home

300

How do we add SOs to the exception list using the new print process?

Go through the webform link

400

What department, highlighted in red, are we not able to make direct contact with as SCC's?

Special Care Clinic

400

When delivering equipment for the NOC OX Study, what item ID is used for the Sales Order?

RT Visit

400

What extra documentation does a button huggie require when submitting a PAR?

An LMN 

400

When a client switches to Denver Health insurance, what do we need to ask of the parent?

Advise them to contact their Medicaid case worker to switch their Medicaid plan. 

400

What are the new price options for formula?

1. via tube or 2. orally administered. 

500
  • Who can we contact as an additional resource when we're nearing a PAR timely?

Parent of Child

500

What is the 2 step process when picking up the NOC OX Study equipment?

A. Create SO with Item ID and delivery note.

B. Add to delivery calendar.

500

What are some examples of documented issues that justify the use of a button huggie?

Leaking, skin issues, or enlargement of the tract. 

500

Which box should you check when creating a sales order for waivers?

"include this payor level on sales order"

500

How should we complete No charge items on sales orders moving forward?

Zero out the billing qty instead of using the XZERO code