Processing Standards
SWIFTT screens
Boarders
Commonwealth Games
4 pillars
100

Bank account verification must show:

- Bank logo

- Bank account number

- Account name

100

Status Inquiry

SSTAI

100

SWIFTT screen to add, change, remove boarders and renters

TENTI

100

The city hosting the 2026 Commonwealth Games

Glasgow

100

The entitlement is paid from the correct commencement ...

Date

300
We need this when a partner wants to become primary

Application form

300

Payment History Inquiry

SPYHI

300

When 2 current MSD clients are receiving AS and give us conflicting information

Mismatch

300

The number of sports in the Commonwealth Games

10

300

Things we check to ensure we are paying the entitlement to the correct person

- ID

- IRD

- Bank account

500

We need this to include a partner

- ID

- income and assets

- bank account number

- signed obligations


500
Debt Inquiry
SDBTI
500

Client have this many days to resolve a mismatch

10 working days

500

The NZ athlete who won gold in the women's 100m sprint at the Commonwealth Games 2026

Zoe Hobbs

500

Things we check to ensure the correct entitlement has been assessed based on what was received and the client's circumstances

- Correct benefit type

- Residency

- Form completed and signed

- Obligations signed and agreed

- Medical evidence