Scorecard
FDX
Name Cabin Leaders
Comcast Benefits
Deals156
100

What does FACR stand for? 

First Agent Chat Resolution

100

What does FDX stand for?

Full Duplex Internet

100

Scrub Scouts

Charlie Nurse

100

Offers a diverse library of resources like guided meditations and playlists to help with stress, focus, and more.



Calm App

100

What is the title of the document DEALS156?

Xfinity WiFi Deals
200

What is the minimum percentage to be outstanding in Adherence?

97%

200

What is the preferred modem for FDX customers?

XB10

200
Signal Rise

Keorra Daniels

200

What percentage off does Employees receive from the Employee Stock Purchase Program?

15%

200

Back to School Event (Archer) - General Market Deals are from what start date to what end date?

July 27–August 24, 2026

300

What are the three goals that are on the scorecard? 

FACR, Adherence, ASA

300

What is the former name of FDX

X-class

300

S.O.S Sorcerers

Austin Fryar

300

Discounted digital and in-person weight management program.

Weight Watchers

300

Which offer requires sheerID?

Student Exclusive Offers

400

What are the three always-on ECM goals? 

Catalyst, Units of Work, AHT

400

What is the Sales Area for FDX customers?

532

400

Mission Elevate

Pamela Cobb-James

400

Who can you sail with to explore 72+ countries on 6 continents and earn 9.5% cash back?

Royal Caribbean 

400

Network Expansion areas receive the same Back to School Event pricing and benefits, plus:

Free Professional Installation
500

What percentage is FACR on your scorecard?

50%

500

If an XB10 is installed for FDX or XPRO orders, what override code cannot be utilized?

Cancel all IP - TLK21148 

500

HowcanIhelpyou?

Jason Tome

500

Employees save an average of __ off MSRP on new cars and qualify for up to $2,000 in post-purchase coverage benefits.

$2,475

500

Xfinity internet is powered by fiber and connected to the home by

Coaxial Cable