COBC INVESTIGATIONS
This tab contains COBC referrals requiring investigation.
What is Audit & Compliance?
This tab shows discipline actions waiting on you.
What is Corrective Action?
Documentation should be entered within this many hours.
What is 48 hours?
An expert receives a COBC referral for disclosure violations.
You investigate and determine a written warning is appropriate.
The recommendation is approved.
Question: List the next three major steps.
This must be completed before discipline can be issued for a COBC referral.
What is a COBC investigation?
This menu option moves a counseling to a written warning.
What is Progress?
An employee has already received multiple coachings for the same COBC behavior. Compass may recommend this.
What is discipline?
True or False: Completing an investigation automatically places the employee in discipline.
What is False
This menu option moves a case backward in the discipline process.
What is Regress?
Managers commonly confuse these two Compass processes.
What are COBC investigations and discipline actions?
After an investigation recommendation is approved, managers must do this next.
What is create the coaching or discipline action?
This must happen before the discipline letter can be delivered.
What is Activate the letter?
An expert receives a COBC referral. You complete the investigation. The recommendation is corrective action. Approval is received.
What should happen next?
✅ What is initiate the discipline action?
This happens frequently when managers complete investigations but forget the next step.
What is no coaching or discipline action being issued?
Returned cases require managers to do this.
What is review comments, update, and resubmit?