LGI Leasing
Management Concepts
Culture
Processes
Pot Luck
100

This process allows an investor to purchase a home that Mr. Jones is leasing.

What is TOS or Tenant Occupied Sale?

100

I Don't need to worry about what the sales team is doing

What is Stay in your lane?

100

BuildPro, Bids, Construction Manual, Corrigo, Buildium, SPP

What is Systems Based Company

100

Permits, Starts, Selects are all part of this

What is SPP?

100

Neutral, Orange and White, Blue and Orange

What are Burgess Bats colors?

200

This process occurs after a tenant move out of a home.

What is the Make Ready Process?

200

Purchasing supplies, Pre-punch, walking homes 3 times a day, Forecasted Starts, Sewer testing, Form measuring

What are examples of Upstream Behavior?

200

I manage them so if they mess up, it's on me

What is the 6th Culture point - If the employee fails, it is the manager's fault 

200

Secure home, FAS, Complete renovation

What is the Make Ready Process?

200

"Your LGI BuildPro account has been compromised.  Please go to https:BuildPro\LGIHomes\Loginverification\passwordprotection.com and reset your BuildPro password.

What is Phishing?

300

System that CM's use to track warranty claims for Leasing Operations

What is Corrigo?

300

Everything that happens in the project is my fault/success.

What is Ownership?

300

Goals, COE, Quarterly Meetings

People Focused

300

CTC, OW, Keys

What is the Closing Process?

300

300

What is the record for number of closings for 1 project in a year?

400

72 hours

What is when the FAS charges are due?

400

Social Media, time spent in the boiler room, long conversations with trades are all found here, wasting time.

What is Quadrant 4 in the 4 Quadrants of Time management?

400

Keeps the lights on here

What are Sales and Closings

400

Take lead, contact customer, set appointment, show home, contract

What is the sales process.

400

Respond to warranty within 24 hours, have 7 items or less on quality walk, prepare and submits building permits, complete 10 hour OSHA course

What is the PBJD?

500

Orange

What is the color on the delivery schedule when the lease to buy option is within 90 days?

500

I have a question/issue with something or someone from another department and I need to speak to someone about it, so I should ask my manager.

What is the Wheel of Communication?

500

Purchasing, Accounting, IT, Land and Acquisitions, Legal

What is Corporate exists to support field operations?

500

Review all costs after construction is complete

BVA or Budget v Actual

500

Smart Goals must be.........

What are Specific, Measurable, Attainable, Realistic, Time Sensitive?