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Which best describes the Leading function?
A. Making long‑term goals only
B. Monitoring daily inventory
C. Motivating, guiding, and influencing employees to work toward success
D. Checking if budgets are followed
C. Motivating, guiding, and influencing employees to work toward success
What are online platforms where guests can share their hotel experiences and property reviews?
YouTube, TripAdvisor, and Yelp
What are the main contemporary issues faced by the Philippine accommodation sector?
The main issues are demand fluctuation and seasonality, job security and outsourcing, alternative
The understanding of hotel operations, services, and hospitality practices that a future hotelier should possess.
Knowledge
It explains what makes your hotel unique and why guests should choose you over others.
Unique Selling Proposition (USP)
What is one economic importance of accommodation?
A. Creating employment opportunities
B. Increasing pollution
C. Preventing cultural interaction
A. Creating employment opportunities
What sustainability framework consists of People, Planet, and Profile?
Triple Bottom Line
A property that scores 851–1,000 points receives what rating?
A. Three Star
B. Four Star
C. Five Star
D. Two Star
C. Five Star
A guest complains about their room, and the hotelier listens carefully, stays calm, and finds a solution. What ability is being demonstrated?
Problem Solving Skills
It shows the hotel’s future direction and serves as its long‑term dream or goal.
Vision
How does accommodation contribute to society?
A. By reducing tourism
B. By providing spaces for cultural interaction and conferences
C. By using more natural resources
B. By providing spaces for cultural interaction and conferences
What term describes the shortage of qualified workers when employer demand is greater than the supply of qualified workers?
Labor shortage
A hotel replaces ordinary lights with energy-saving lighting. What practices and pillars they belonged to?
Installing energy-saving technology Pillar: Eco-Tech & Operations
A hotelier remains polite and respectful even when dealing with an angry or difficult guest. What does this show?
Positive Attitude
In analyzing the industry, PESTLE and ________ analysis are used to understand strengths, weaknesses, opportunities, and threats.
SWOT Analysis
Which is an environmental practice of accommodation establishments?
A. Increasing plastic waste
B. Using more energy
C. Conserving water and energy
C. Conserving water and energy
Which region had the biggest decline in international tourist arrivals in 2020, with a decline of 84%?
Asia and the Pacific
Recite all pillars that are mention in the video lesson.
Eco-Tech & Operations
Circular Waste Management
Community Roots
A hotelier is dependable, patient, flexible, and willing to learn when facing unexpected situations at work. What are these examples of?
Qualities
This element of marketing mix refers to where the hotel is located and how guests can book or access its services.
Place
A tourist spends several nights at a hotel while visiting another city. The service that provides the tourist with a temporary place to stay is known as what?
Accomodation
What hotel practice focuses on protecting guests, employees, and hotel property from theft or unauthorized access?
Security
Why is proper training important when hotels outsource their employees?
Proper training helps employees provide consistent and quality service, even when they are hired through different agencies.
A guest asks for directions, and the hotelier gives clear and accurate instructions. What skill is being used?
Communication Skills
What quality should a successful hotel owner primarily have aside from being business‑minded?
A. Desire to serve guests
B. Very high social status
C. Own many properties already
D. Experience in construction only
A. Desire to serve guests