Communication Skills
U.S. Individual Income Tax Return
Community Property
100

Taxpayer information can be found in SERP. 

TRUE or FALSE

FALSE

100

A taxpayer whose tax year begins on June 1st and ends on May 31st is referred to as a __________ year filer.

fiscal

100

Washington, Louisiana, Texas, New Mexico are states that include?

Community Property

200

To ensure I heard you correctly, your question today is regarding...

This is an example of?

Paraphrasing 

200

Which section of the Form 1040 allows the taxpayer to classify the different types of income received during the tax year, including W-2 Wages, Social Security Benefits, or Capital Gains?

Income

200

Correct filing status for the Registered Domestic Partner in the state of Washington.

Single

300

The greeting of the call must include:  

Name, Identification Number, and display a willingness to help. 

300

In which section would the taxpayer claim certain expenses and deductions to lower the amount of their total income?

Schedule 1, Part II, Adjustments to Income

300

What number of states have adopted community property laws?

Nine

400

What are the components in the communication process for effective communication? 

Message, Sender, Receiver, and Feedback

400

The Entity section of the tax year 2024 Form 1040 includes which of the following subsections?

Taxpayer Identification, Presidential Election Campaign, Filing Status, and Dependents

400

What form taxpayers use to allocate community property income and deductions? 

Form 8958

500

What are the four primary goals associated with quality customer assistance?

Maintain professional courtesy

Control the call

Give accurate and complete assistance

Address taxpayer's issue(s)

500

In which tax year does the Form 1040 not contain a checkbox for the taxpayer to indicate that they received any digital assets?

2019

500

Property allocation identifies both __________ and __________ property.

community and separate