General Chapter 1
How does an Open System work?
Transforming resources from the environment (inputs) into refined products (outputs)
(Inputs —> Transformation —> Outputs)
Your actual needs to live your life is what type of Maslow’s Theory of Human Needs
Physiological Needs
Define Data Security
Protecting data from destructive forces
What is an Organization?
A group of people working together to achieve a common goal
Define Motion Study
The science of reducing a job or task to its basic physical motions
What are the 3 types of decision environments?
Certain, Risk, and Uncertain
What are the 4 functions of management?
Planning, Organizing, Leading, Controlling
Explain McGregor’s Theory X and Y
Theory X: says that workers do not enjoy work, are not ambitious or responsible
Theory Y: assumes that are willing to work, make there own decisions and are responsible
What does IT affect in the management process?
Planning, Organizing, Controlling, and Leading
What is Globalization?
Growing connection and reliance on exchanging goods with other parties like services, technology, money.
Name the 5 types of Behavioural Management
Hawthorne Studies,Mary Follett,Maslow’s Theory of Human Needs,McGregor’s Theory X and Y and Argyris’s Theory
Explain the 3 different types of managerial decisions
Programed: Applying solutions from past experiences
Non-programmed: Developing new solutions
Crisis: Involves an unexpected problem that can lead to a disaster
What is the Glass Ceiling Effect?
The glass ceiling effect is a subtle invisible barrier that prevents women and minorities from advancing into higher levels of organizational responsibilities.
Describe the Modern management approach
Employees are humans they have different needs meaning there is no single way to manage someone or a situation. Mangers must use different methods depending on the employee or there situation
Define Multi-Dimensional Thinking
The ability to address many problems at once. (Requires long term thinking with short term flexibility)