Job Descriptions
Pool Rules
Emergency Response Procedures (ERP)
Office Changes & Etiquette
Operations & Tasks
100

This position provides overall leadership, strategic direction, and accountability for aquatic operations.

What is the Aquatic Manager?

100

Children under the age of 8 and their parent must wear this colored wristband before using the pool.

What is a red wristband?

100

Four key pieces of information required for a missing person search are this.

What are the persons age, gender, physical description, and last known location? 

100

 Staff phones must be stored here while on shift.

What is your employee mailbox?

100

These water features must now be operated every day as part of closing operations.

What are all pool features?

200

These two positions provide day-to-day operational support, guidance, and oversight of the aquatic team.

What are the Aquatic Supervisors?

200

Parents who are not using the slide must remain in this area while supervising their child. 

Where is the area between the bottom of the slide stairs and the end of the slide trough?

200

For contamination incidents, these three groups must always be notified. 

Who are Operations, Guest Services, and the Supervisor/Manager?

200

This device will replace the desktop computer for daily aquatic operations. 

What is an iPad?

200

These should be cleaned on a weekly basis to help maintain proper water circulation and cleanliness.

What are overflow grates?

300

This leadership role supports deck operations, mentors staff, and assists leadership

 What is the Team Lead?

300

Therapy features should operate on this schedule throughout the day.


What is 15 minutes on and 15 minutes off?

300

This signal tells patrons and staff that the pool must be cleared immediately.

What is a whistle blast?

300

This workstation is reserved for the Team Lead, except when a Head Lifeguard needs to print items such as rosters.

What is the Fish Bowl workstation?

300

This product is no longer used for routine floor cleaning.

What is bleach?

400

This position supports administrative functions, communication, organization, and operational coordination within Aquatics. 

What is the Aquatic Coordinator?

400

Lifeguards may enforce pool rules even when a patron disagrees because their primary responsibility is this.

What is maintaining patron safety?

400

This piece of equipment should be brought to a serious medical emergency.

What is the trauma bag and AED?

400

Lost and found goggles that are not reclaimed after 1 week will now be sold at Guest Services under this name.

What are Toonie Goggles?

400

Activating an emergency stop will immediately do this to the aquatic system. 

What is stop water circulation?

500

This leadership group works together to support aquatic operations, staff development, administration, and daily facility leadership.

Who are the Aquatic Admin Team?

500

If contacted by the media regarding an incident at the facility, staff should do this. 

What is refer all media inquiries to the appropriate manager and not provide comments?

500

After the emergency is resolved, this documentation must be completed.

What is an incident report?

500

According to our expectations, staff should be ready for deck assignment a minimum of this many minutes before their shift starts:

  • A) 5 minutes
  • B) 10 minutes
  • C) 15 minutes

What is 5 minutes?

500

If a task, situation, or direction presents an unsafe hazard, workers are legally entitled to do this.

What is refuse unsafe work?