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100

Question: What culture is formed from an individual's ethnic, racial, familial, and educational environments?

Answer: Personal culture

100

Question: Which perspective focuses on unifying values and assumptions to remove ambiguity?

Answer: Integration

100

Question: What relationship helps an experienced person share knowledge, experience, and advice with a less experienced person?

Answer: Mentoring

200


Question: What culture is based on shared beliefs, values, attitudes, and behaviors that provide the foundation for a country's heritage?

Answer: National culture

200

Question: Which perspective involves different views, interpretations, and practices about inter-organizational relationships?

Answer: Differentiation

200

Question: What is the term for the less experienced person in a mentoring relationship?

Answer: Mentee

300

Question: What culture occurs between participants from different organizations who share meanings and symbols?

Answer: Inter-organizational culture

300

Question: Which perspective involves gaps or uncertainties that can interrupt coordination processes?

Answer: Fragmentation

300

Question: What type of learning occurs through cooperative inter-organizational relationships and social interactions?

Answer: Inter-organizational learning

400

Question: What component provides the factual information necessary to move beyond awareness?

Answer: Knowledge

400

Question: What literacy focuses on valuing and leveraging cultural differences?

Answer: Cultural literacy

400

Question: What literacy focuses on engaging and challenging other people?

Answer: Social literacy

500

Question: A leader consults a diverse group, seeks additional training, and improves their ability to work with culturally different individuals. Which competency does this demonstrate?

Answer: Skill.

500

Question: A leader objectively observes what is happening around the organization and recognizes their own limitations. Which multicultural competency is being demonstrated?

Answer: Awareness

500

Question: What four literacies form the foundation of global competence?

Answer: Personal literacy, social literacy, business literacy, and cultural literacy