Recruitment and Training
What is a job description
This document lists the duties and responsibilities of a job.
What is an organisation structure?
the structure of a business, including the levels of hierarchy and chain of command.
What is an autocratic leader?
A leader who makes decisions alone, without consulting employees, uses this style.
How do you answer a 4 mark 'outline' question with the name of the business in the question?
K (2), APP (2)
What is limited liability?
This feature means owners can lose only the amount they invested in the business, not their personal assets.
What is a person specification?
This document lists the qualifications, skills and experience a successful candidate needs for the job.
What is span of control?
The number of subordinates who report directly to a manager.
What is a democratic leader?
A leader who involves employees in decision-making and listens to their views uses this style.
How do I answer an 8 mark 'Explain and justify' question with the name of the business in the question.
K(2), APP (2), AN (2), EV (2)
What is market share?
The total sales revenue from your business in relation to entire market
A firm's sales divided by total sales in the market, multiplied by 100.
What is internal recruitment?
Filling a vacancy by choosing someone who already works for the business is called this type of recruitment.
What is delegation?
Passing authority to a subordinate so that they can carry out a task.
What is laissez-faire?
A leader who gives employees freedom to make their own decisions with very little direction uses this style.
How do I answer an Explain four (without case study) question?
K (4), AN (4)
What is market segmentation?
Dividing a market into groups of customers with similar characteristics.
What is on-the-job training?
Training that takes place at the employee's normal place of work while they do the job.
What is a tall (hierarchical) structure?
A structure with many levels of hierarchy and narrow spans of control.
What is an advantage of laissez-faire style of leadership?
How do I answer 'Explain two – 8 marks'? with the name of the business in the question?
K(2) APP (2) AN (4)
What are economies of scale?
Average costs per unit fall as a business increases its scale of production.
Give ONE benefit AND ONE drawback to a business of off-the-job training.
Benefit: specialist trainers / new skills / can learn without disrupting production. Drawback: costly / workers away from their jobs so output lost / employees may leave afterwards for higher pay elsewhere.
Give ONE advantage AND ONE disadvantage of a flat organisational structure.
Advantage: faster communication / lower costs (fewer managers) / employees more empowered. Disadvantage: managers have wide spans of control so heavier workloads / fewer promotion opportunities / less supervision.
A team of highly skilled, creative designers is being managed. Which leadership style would suit best, and why?
Democratic or laissez-faire, with a reason: skilled staff can contribute good ideas / don't need close supervision / freedom encourages creativity and motivation. (Autocratic would be unsuitable — could demotivate skilled staff.)
How do I answer the conclusion for a 12 mark question?
Answer the question why a point you have not said throughout your answer. Explain why you have not chose the other options.
Explain why a new business should prepare a cash-flow forecast.
Shows when cash shortages may occur so action can be taken / helps persuade a bank to lend / helps with planning and monitoring of spending and receipts.