Office & Corporate Life 🏢
Travel & Business Trips ✈️
Shopping, Sales & Finance 💰
Essential Business Verbs ⚙️
Advertising & Customer Service 📢
100

A document you send to an employer when applying for a job that lists your work history, education, and skills.

What is a resume (or CV)?

100

The paper ticket or digital pass you show at the airport gate to get onto an airplane.

What is a boarding pass?

100

A piece of paper or digital receipt given to a customer showing that goods or services have been paid for.

What is a receipt?

100

To formally approve a document or agreement by writing your name on it.

What is to sign?

100

100 Points: A public notice or short video intended to persuade people to buy a product or service.

What is an advertisement (or ad / commercial)?

200

The person in charge of managing or overseeing a team or department in a company.

Who is a supervisor (or manager)?

200

To make a reservation in advance for a flight, hotel room, or train seat.

What is to book (or reserve)?

200

A reduction in the normal price of an item or service.

What is a discount?

200

To call off an event, meeting, or order so that it will not take place.

What is to cancel?

200

A person or business that buys goods or services from a shop or company.

Who is a customer (or client)?

300

A formal, legally binding written agreement between two parties or companies.

What is a contract?

300

A detailed travel plan or list showing the dates, times, and destinations of a planned trip.

What is an itinerary?

300

An amount of money that a company or department plans and projects to spend over a specific period.

What is a budget?

300

To send a letter, email, parcel, or goods from one place to another.

What is to deliver (or ship / send)?

300

The process of returning money to a customer who is unsatisfied with a product or service.

What is a refund?

400

The department in a company responsible for hiring, training, and taking care of employees (often abbreviated as HR).

What is Human Resources (or Personnel)?

400

Money paid back by a company to an employee for money they spent during a business trip.

What is a reimbursement (or to reimburse)?

400

A written statement or bill sent to a customer listing goods provided and requesting payment.

What is an invoice?

400

To give a specific task, duty, or responsibility to an employee.

What is to assign?

400

A formal statement expressing dissatisfaction or unhappiness about a product or service.

What is a complaint?

500

A official advancement or promotion to a higher position or rank within a company.

What is a promotion?

500

To delay an event, flight, or meeting and reschedule it for a later time or date.

What is to postpone (or delay)?

500

A written guarantee from a manufacturer promising to repair or replace a product if it breaks within a specific period.

What is a warranty (or guarantee)?

500

To discuss something with another person in order to reach an agreement or compromise, especially in business.

What is to negotiate?

500

A group of consumers targeted by a company’s marketing campaign or advertisement.

What is a target audience (or target market)?