Tenant Things
Hotkey Things
Website Things
Design Things
Process Things
100

A user has notifications turned off, but they still receive an email when a job fails because of this.

Jobs don't abide by notification settings

100

This hotkey combo will reopen a previously closed browser and all of its tabs.

Ctrl+Shift+T

100

If they don't know the URL, users can find the Status page by going here.

Support Site or Help Site

100

When Period is used as a field in a template's design, the date formatting is not honored because of this. 

Excel does not recognize the YYYYMM format as a date

100

This is where you can view your teammates' schedules

Support Team Info spreadsheet within the Team Specific channel

200

At the All Stars game in Nashville, Ilya Rozanov gave Shane Hollander this hotel room number.

1221

200

Holding Ctrl and clicking a link will open the link in a new tab. But this hotkey combo will open the link in a separate tab without navigating away from the current tab.

Ctrl+Shift+click link

200

The Partner Portal can be accessed with this.

Their partner email (or contact Mark)

200

You must do this in order to change the system name for an existing parameter.

Delete it and start over

200

This person should be contacted if a user is having issues with an industry-specific template.

Juan Forero

300

These types of users can receive Publisher jobs.

Any licensed user

300

This hotkey combo can be used to add a friendly-named hotlink in almost any program or website.

Ctrl+K

300

To utilize the Support site chatbot, users must do this first.

Be logged in

300

The following PeriodCalc returns this.

{PeriodCalc.GetPeriod(0)}:{PeriodCalc.GetPeriod(Period)}

All time to date

300

This animal was deemed a "stupid Canadian wolf-bird" by Ilya Rozanov whilst visiting Shane Hollander's lakeside cottage. 

Loon

400

Users can receive a Publisher job by email or by this other distribution method.

Report Archive

400

In nearly any program or website, you can start a new line of text without beginning a new paragraph or bullet point by holding down this hotkey and pressing Enter.

Shift

400

The new KB templates are now accessed via these steps.

Support Ticket > Knowledge widget > +Add > Create Article 

400

In Expression Builder, INCREMENT()/2 can be used to do this when troubleshooting.

Force uniqueness so you can bring in all transactions

400

When writing resolution steps in a KB, this style of bullet should be used.

Numbered bullets

500

A certain role is not in the dropdown list for a Publisher job because of this issue.

A user within the role is unlicensed

500

This hotkey combo will open the File Explorer in Windows.

Win+E

500

Customers do not have to be signed into the Support site to view these two categories of KB articles.

FAQ and Helpful Information

500

Shane Hollander and Ilya Rozanov's jersey numbers can be combined to form this number.

69 (nice)

2+4=6 & 8+1=9

500

Our process documents can be found by following this path of SharePoint folders. 

Solver Home Site > Policies and Processes > Support