Group Development
Leadership Theories
Motivation and Herzberg
Leadership in Action
Teamwork, Perception and Personality
100

This is the first stage of Tuckman's Group Development Model.

What is Forming?

100

This leadership theory focuses on the personal characteristics and qualities of effective leaders.


What is Trait Theory?



100

This theory separates workplace factors into hygiene factors and motivators.

What is Herzberg's Two-Factor Theory?

100

This leadership style involves making decisions independently and giving employees clear instructions.

What is autocratic leadership?

100

This occurs when a group achieves a result greater than what individuals could accomplish separately.

What is synergy?



200

During this stage, team members experience disagreements and conflict.

What is storming?

200

This theory focuses on what leaders do and suggests leadership behaviours can be developed.

What is Behavioural Leadership Theory?

200

Salary, job security, company policies, and working conditions belong to this category.


What are hygiene factors?

200

This leadership style inspires employees through a compelling vision and encourages innovation.

What is transformational leadership?

200

This temporary group is created to complete a specific organizational project or goal.

What is a task force?



300

During this stage, members develop shared expectations, trust, and team rules.

What is norming?

300

This leadership theory emphasizes adjusting leadership approaches to the situation and employees' needs or readiness.

What is Situational Leadership?

300

Recognition, achievement, responsibility, and personal growth belong to this category.

What are motivators?

300

On the Blake and Mouton Managerial Grid, what is the name of the 9,9 leadership style?

What is Team Management or Team Leader?

300

A manager assumes an employee who leaves at 5 p.m. is lazy, without considering their actual performance. What kind of perceptual error might this represent?

What is stereotyping or an unsupported assumption?

400

A team completes its project, celebrates its accomplishments, and prepares to disband. Identify the stage

What is adjourning?

400

This leader prioritizes employee growth, service, and community well-being.

What is a servant leader?

400

A company increases salaries, but employees' creativity and enthusiasm do not improve. Explain why using Herzberg's theory.

Pay is a hygiene factor. It can reduce dissatisfaction but does not necessarily create intrinsic motivation.

400

A manager takes immediate control during a cybersecurity emergency. Explain why a directive approach might be appropriate.


An urgent situation may require rapid decisions, clear instructions, and coordinated action.

400

This psychological discomfort occurs when personal beliefs conflict with actions or circumstances.

What is cognitive dissonance?

500

A team has agreed on responsibilities and developed trust, but disagreements occasionally continue. Explain why this can still be a healthy team.


Conflict can still occur during norming and later stages; teams need communication and problem-solving to manage it.

500

A manager coaches employees to improve communication, decision-making, and organization instead of assuming leadership ability is something people are born with. Which theory supports this approach?

What is Behavioural Leadership Theory?

500

An employee receives a higher salary but feels unchallenged and unappreciated. Recommend two changes using Herzberg's theory.

Provide meaningful responsibilities and recognize achievements.

500

A highly skilled team is developing an innovative product. Its manager makes every decision and ignores employee ideas. Identify a more suitable leadership approach and justify it.

A participative or democratic approach may be more effective because it encourages experienced employees to contribute ideas, collaborate, and innovate.

500

Name one strategy managers can use to reduce social loafing.

Make individual responsibilities and contributions visible, with individual accountability.