Duty
Policy & Protocol
Wellness Checks
Room Inspection
Conflict Mediation
100

True or False: All duty shift requests must be completed 48 hours ahead.

True!

100

What time are quiet ours during weekdays?

10:00pm-8:00am

100

True or False: A common room is a good location to conduct a wellness check.

False. Look for a more private space.

100

How Many times are room inspections conducted?

Three times a year (Fall Break, Winter Break, and Spring Break)

100

Where should you perform a roommate mediation?

Neutral, quiet, and private location.

200

What time should rounds be completed during a weekday shift? (Sunday-Thursday)

8:00pm, 10:00pm, and 12:00am

200

What time are quiet hours during weekends?

12:00am-10:00am

200

How long do you have to complete a wellness check?

No more than 48 Hours.

200

How early should I notify my residents about a room inspection?

No less than 7 days.

200

List a common ground rule you may set for a mediation?

One person may speak at a time; no name-calling, yelling, etc.

300

What time should RA rounds be completed during weekend shifts? (Friday-Saturday)

8:00pm, 10:00pm, 12:00am, and 2:00am

300

Can students have pets in residence halls?

No (they may have a registered ESA or Service animal)

300

In what format should you ask questions during a wellness check?

Open ended questions

300

If a student has a space heater in their space, what do you do?

Inform the resident of the violation and confirm that the item has been removed no later than 1 week after the last inspection.

300

Should the residents be speaking to one another during a mediation or to you?

Directly to one another.

400

What time should the duty log be submitted?

Should be completed by 9:00am.

400

What time should incident reports be filed by?

9:00am

400

What laws prevent you from telling your friends about the information expressed to you during a wellness check?

HIPPA and FERPA

400

What do you do if you find an unregistered animal in a residents space?

Contact your Community Coordinator.

400

What do you do after you perform a conflict mediation?

Submit an Incident Report.

500

During a CA day shift, how far can one be from campus?

No further than KFC and Piada

500
If two residents share a room and one student is 21 years old and the other is under 21 years old, what alcohol can they have in their room?

None!

500

List at least three topics you should ask about during a wellness check.

Campus Involvement, academics, self-care, roommate/friendships, etc.

500

If you find alcohol in the room of a resident under 21 years old, what should you do?

Take photos of the alcohol and contact your Community Coordinator. If the residents are there, escort them to discard their alcohol.

500

What should you do if a mediation is needed between two of your residents, but you are friends with one or both of them?

Reach out to your supervisor. If you cannot be unbiased, you should not mediate the conflict.