Accountability & Communications
This BU leader introduced weekly office hours to connect with their team, creating a safe space for questions and feedback.
Who is Rachel Graham?
This BU, responsible for digitalization, stood up a "process improvement" team to drive immediate process changes at the department level.
What is Information Technology (IT)?
This HR leader is responsible for our program management charters, keeping us on track with milestones & accountability.
Who is Angeline?
This BU posted 11 new roles and continues to provide monthly updates on Org. Design to support their structure.
What is Human Resources?
This BU's leadership is changing, but they hosted open dialogue sessions to provide hiring updates and encourage leaders to cascade information.
What is Finance?
This BU introduced a governance committee to help simplify and standardize workflows and approvals to make revenue generation more efficient.
What is Commercial?
The team responsible for clearing planes of contaminants is getting new break room chairs, thanks to their feedback.
What is the Deicing team?
ADTS recently introduced progression opportunities supporting employee advancement from Coordinator to this role that keeps initiatives on track.
What is Project Manager?
This BU launched a newsletter last week to share information about this major Pearson infrastructure project.
What is LIFT?
This BU launched a job shadow program to help employees in critical roles learn about each team's processes and procedures to improve collaboration & efficiencies.
What is Airport Operations?
Employees in this BU started a QR code safety initiative that enables them to use their mobile devices to quickly report safety concerns "from the field."
What is Airport Development & Technical Services (ADTS)?
This learning program, which is receiving positive reviews, launched this year to improve leader effectiveness across the business.
What is Manager Essentials?
Employees asked for more leadership visibility. This BU leader visited Terminal 3 recently and received positive feedback from the team.
Who is Bill Fullerton?
This BU who works with government and teams across the business launched a SharePoint site to improve collaboration across departments.
What is Stakeholder Relations & Communications? (SR&C)
This team in ADTS manages the CUP and introduced new monthly safety meetings to involve the team in safety planning and awareness initiatives.
What is the Energy Management (Energy/Utilities) team?
Whether seeking advice, building skills, or expanding a network, this re-launched program connects employees with someone who supports their growth.
What is the Mentorship Program?
This team within ADTS introduced coffee sessions to encourage open dialogue & gather feedback from the frontline.
What is the Maintenance (Operations) team?
This BU leader established an Engagement Ambassador Committee to collaborate on driving change based on feedback employees provided.
Who is Khalil Lamrabet?
This small but mighty BU responsible for standards and governance introduced intake and matter tracking to improve workload visibility and capacity planning.
This BU leader drives innovation and introduced a talent development plan for their team to improve employee growth opportunities.
Who is Brian Tossan?