the brand
the business image
100

 All the combined impressions and experiences

associated with a particular company, good, or 

service. 

what is brand

100

  The person in a business who is respo

nsible for making the brand come alive and for 

sustaining it; usually the business owner, president, 

or CEO. 

what is brand cues

200

individuals, usually employees, who 

communicate the company’s values, vision, and 

personality to those they have contact with

what is brand ambassador 

200

Company or product names and logos.

what is brand identifiers 

300

  The person in a business who is respo

nsible for making the brand come alive and for 

sustaining it; usually the business owner, president, 

or CEO. 

what is brand champion

300

Those elements that are instantly reco

gnized as representing a particular business or 

product. 

what is brand identity 

400

The deterioration or destruction of a corpo

rate or product brand. 

what is brand erosion

500

The stage of brand loyalty in which consumers insist upon buying a specific brand. 

what is brand insistence