Third Party Billing
Process Steps
Know Your Team
Product Line
Client Service Guidelines
100

Third Party Billing Instructions are found in this menu.

What are Customer Comments

100

Reading customer comments supports this important step when processing orders.

What is identifying customer requirements

100

These order entry team members are responsible for GHX/EDI? 

Who are Edi Saez, Joellen Long, Traci St Ledger & Jodi Pollock?

100

This recently released Kolosis partnered item requires its own storage document to be returned even though it is shelf-stable.

What is Summit?

100

Number of days required for time off around the last day of the month. 

What is 3-5 days

200

As noted in training these three partners are third party billers.

Who is Orthofix (Ascension & Common Spirit), Red One Medical & Beacon Point

200

Having an incorrect service fee on an order can lead to these 3 impacts.

What is a customer dispute, late payment & credit/rebills

200

They were processing technicians at MTF before joining Client Services? 

Who is Shirelle Manning or Mildred Ojeda?

200

Belladerm Pliable is the same tissue type, and has the same list pricing, as this tissue form

What is Flex?

200

PTO should not be schedule until what is approved.

What is the PTO calendar.

300

Trinity belongs to this partner contract.

What is Orthofix/Ascension

300

This best practice prevents errors when entering customer details in into QAD.

What is order validation

300

I used to work for the Gift of Life OPO in Philadelphia

Who is Tessa Bolton?

300

In addition to Adipose, these two tissue forms cannot be shipped into New York State

What is Salera mini membrane and Ikon mini matrix/membrane

300

The number of team members that can be out of the office at once in MTFOP CS, Consultant Support & Order Entry is.


What is 1 MTF CS & Cons Sup and 2 for OE.

400

This area of an order needs to be changed when item codes are tied to an Orthofix/Common Spirit contact.

What is the Bill to?

400

This error message appears when you enter a line for a tissue code that is currently in the customer’s consignment inventory

What is the consignment inventory pop up OR “Consignment inventory exists” error.

400

She can say her ABC’s backwards!

Who is Stephanie Hall?

400

This 3 letter code must be entered into the reference field of detail allocation when a facility is reducing or discontinuing their consignment par level.

What is DNR or do not replace

400

Non-exempt employees must record their work hours in this system.

What is ADP / Time & Labor

500

The main purpose for third party billing refresher training.

What is high error rate or error reduction

500

This is the first step of research to complete when you receive a “duplicate purchase order” error message.

What is look up the PO# in QAD

500

She travelled for work managing remote teams every two weeks for nearly 6 years?

Who is Lori Schneider?

500

The service fee for this newly released dermal tissue form varies on a case-by-case basis and is assigned by the sales consultant.

What is Belladerm Pliable


500

This document outlines that your workspace must be free of distractions, allows for uninterrupted focus and timely work execution.

What is remote working policy or work from home guidelines