Organisational Structure
Production Process
Leadership & Management
Financial Information
Internal Controls & CSR
100
An organisational structure split by department functions.

What is a functional structure?

100

Total cost divided by output

How do you calculate average cost?
100

People with authority that co-ordinate and communicate.

What is a manager?

100

A forecast of expected revenues and planned expenses for a future period of time.

What is a budget?

100

Guidelines on how decisions are made within the business, i.e. a set of rules or principles to be followed in a particular area.

What are policies?

200

An organisational structure with many levels of hierarchy.

What is a tall structure?

200

A process where a set number of one product/service is produced each time.

What is batch production?

200

In times of crisis.

When is autocratic leadership useful?

200

Cash inflow minus cash outflow

How do you calculate net cash flow?

200

Staff require approval from seniors before task completion.

What are authorisation procedures?

300

An organisational structure with wide spans of control.

What is a flat structure?

300

Consulting with workers to find ways to improve production (continuous improvement).

What is Kaizen?

300

Subordinates are consulted but the leader retains decision-making power.

What is paternalistic leadership?

300

Comparing budgeted figures with actual figures and analysing the difference.

What is variance analysis?

300

External organisations, usually an auditing firm, analyse business data and compare financial results to records in order to identify any omissions, errors or fraudulent activity.

What are independent audits?

400

Removing levels of management from the hierarchy of an organisation.

What is de-layering?

400

When a maximum amount of goods/services are made using minimal amounts of inputs with minimal waste.

When is a business' production process effective?

400

People that influence the business culture and support decision-making.

What is a leader?

400

The number of sales needed to cover total costs.

What is a break-even point?

400

A self-regulating business model that helps a business be accountable to itself, the marketplace, the environment and the community.

What is corporate social responsibility?

500

A visual diagram that shows the organisational structure of a business.

What is an organisational chart?

500

(Actual output divided by maximum output) x 100

What is the formula for capacity utilisation?

500

Rangatiratanga

What is the Māori business concept of leadership?

500

Costs that change in accordance with output.

What are variable costs?

500

1. Economic sustainability

2. Environmental sustainability

3. Social sustainability

4. Cultural sustainability

What are the four parts of quadruple bottom line?