Maslow
Physical / physiological needs is what step? 1,2,3,4 or 5?
1
What motivates people according to Taylor?
Name 1 financial motivator
bonus, commission, profit sharing, salary, wage
What is job rotation?
workers change around the task for only a limited time, then change again
Workers who are motivated will do what at work?
Work harder, be more productive
Job sercurity falls under which step/stage?
Physical, safety/security, social
safety/security
Taylor said if people produced their target output, they should be paid...
more money
Time rate is payment per hour, piece rate is payment per...
piece / unit of output
What is job satisaction
enjoyment derived from feeling that you have done a good job.
What is motivation at work?
reason why employees want to work hard and work effectively for the business.
Friendship, teamwork, working with people who support you is what step/stage?
social needs
Taylor said if people were working hard, their productivity would be high
high / higher
What is a bonus?
additional amount of payment above basic pay as a reward for good work.
What is job enrichment?
involves looking at jobs and adding tasks that require more skill and/or responsibility.
well-motivated workers --> higher productivity --> increased outputs --> what?
higher sales revenue --> higher profit
What's the full name for Maslow's theory of motivation?
What is a problem with Taylorism?
Money is not only thing that motivates people
You can pay people more but it doesn't mean they will work harder.
You might pay a bonus if an employee has exceeded...
targets
Why would training people motivate them at work?
Improves their skills, makes them feel they are learning as they work.
Name 3 benefits for having a well-motivated employee
higher output per worker
willingness to accept change
lower turnover/absenteeism
better communication
Name something that would motivate people for the esteem needs step/stage?
recognition for a job well done, achievement, status
Taylor's ideas resulted in _________ for factories?
A bonus might make an employee...
work harder and be more productive to get extra money
What does promotion do at work?
makes workers feel recognised, have a higher status and will given more challenging work to perform
How would a bonus benefit the company?
Employee more motivated, so might...
be more productive --> higher output for company --> higher sales revenue
lower turnover --> stay longer --> save training and hiring costs for company