211 History
What year did the Federal Communications Commission (FCC) issue an order reserving the 2‑1‑1 dialing code for providing non-emergency community information and referral (I&R) services?
2000
What is the first and last name of the developer of iCarol?
Neil McKechnie
What are the two states that launched their own 211 Data Sharing Repositories?
California and South Carolina
In what state is the next Inform USA conference going to take place in?
Michigan!
What year did the Public Utilities Commission issued Decision 03-02-029, determining that 2‑1‑1 services are to be rolled out by county and establishing administrative procedures for implementing 2‑1‑1 dialing in California?
2002
What was INFORM USA's original name?
AIRS
Which 211/UW executed the first CIE in CA?
211 San Diego!
When using the 211 logo with your UW logo, what logo goes on the right side?
The UW logo goes on the right side
Which UW/211 led the push for FCC to allow use of the 211 dialing code?
The United Way of Metropolitan Atlanta, starting around 1997.
What year iCarol was founded? 1999, 2000, 2003, 2004
2003
True or False- 211 services are available in certain states within the United States.
False- 211 services are available in other countries around the World.
What is 211's tagline?
Get Connected. Get Help.
When did United Way Worldwide update the look and feel of the 211 brand?
May 2019 in collaboration with the National 211 CEO Partnership.
What does API stand for?
Application Programming Interface
True or False- Organizations seeking to provide I&R services must apply to the Public Utilities Commission for authority to use the special code 211.
True!
What was the annual "Impact Survey" formerly known as?
It was formerly know as "The Big Count".
What was the number of the Senate Bill that was introduced last year that would support 211 Infrastructure in California?
SB 318
Who developed the 211 Taxonomy?
211 Los Angeles, spearheaded by Georgia Sells on their staff.
What 211 provider was the first to be approved by the CPUC and launch service using the 211 dialing code?
211 Ventura, in 2005
During the pandemic, which program did the governor launch to support residents, but caused confusion due to not informing the local 211 service about it?