Acronyms
Job's for America's Graduates, Nebraska
JAG, Nebraska
How many counties in Nebraska and Iowa do we serve
The State of Nebraska - 93 counties
Southwest Iowa Counties - 9
When you ask questions to understand the caller's need(s)
Assessment
Paying for Prescriptions
Medical Expense Assistance
What was the United Way of the Midlands called when it was first formed
The Community Chest
Community Resource Specialist
CRS
The number of Programs we are providing funding to using 8 million dollars from the Community Care Fund
140 programs
Caller gives you verbal permission to speak on their behalf
Advocacy
Bus Tickets
Transportation Expense Assistance
The year our name changed to United Way of the Midlands
1975
Information and Referral
I & R
What is (402) 342-8232
United Way Main Line
Follow-up
Electric Bill Assistance
Utility Payment Assistance
The year The Community Chest was created
1923
Website we use to respond to and send text messages
EMS
The year we combined forces with United Way of Council Bluffs ensuring that the whole metro area benefited from United Way donor funding
1981
Careful focus on what the caller is saying so you can understand their need
Active Listening
Glasses
Assistive Technology
World's 1st I&R was opened in this city
Atlanta, Georgia
The name of our database
A program that the United Way of the Midlands funds
Basic Needs program
Ability to sense other people's emotions and or imagine what they might be thinking or feeling
Empathy
Ombudsman
Consumer Complaints
1997