Caller had a lady staying with him and she just left. She took his money from his bank account. He needs food, transportation and money to pay his electric bill.
What is referrals for basic needs?
100
Sunshine Eligibilty
What is 60 years old or housebound or disabled?
100
What counties is the Elder Crisis Program provided in?
What is Palm Beach County?
100
The Special Needs Helpline helps parents of children of what age?
What is Birth to 22 years?
100
Help Me Grow connects families of children of what ages?
What is Birth to 8 years?
200
What is deflecting questions?
Not answering the question directly turning it back to the caller.
200
Counties that have the Sunshine Program
What is Palm Beach, Martin, St. Lucie, Okeechobee and Idnidan River.
200
What is the age of clients Elder Crisis Outreach serves?
What is over 60?
200
The Special Needs HelpLine serves what county(ies)?
What is Palm Beach County?
200
When making a Help Me Grow referral what name should be the callers name space?
What is the child's name?
300
This allows for involuntary examination initiated by judges, law enforcement officials, physicians or mental health professionals. There must be evidence that the person has a mental condition and is a harm to slf, harm to others or self neglectful.
What is Baker Act?
300
A Sunshine Program referral is what type of call?
What is Assessment, referral and Counseling
300
What type of service is a referral to the Special Needs HelpLine?
What is Specialized information and referral?
300
What counties is the HMG program available in?
What is Palm Beach, Martin, St. Lucie, Okeechobee, Indian River?
400
Rape Crisis violent Crime Hotline should be answered within how many rings?
What is three (3) rings?
400
What type of service is a Sunshine referral?
What is Telephone reassurance?
400
What is the call type on a Elder Crisis Outreach referral?
What is Advocacy or Advocacy + Counseling?
400
In completing the referral for the Special Needs Program what name do you place under the Caller Name?
What is the child's name?
400
What type of "Service" is a Help Me Grow referral?
What is Developmental Screening?
500
If a call comes in and the 211 Specialist believes there is an immediate risk to the patient or caregiver, the first contact would be to whom?
What is the Local Police?
500
How many Sunshine Clients are called everyday?
What is over 500?
500
All referrals to what agency in Palm Beach county for seniors must be referred to Elder Crisis Outreach?