September update
What is the app called where we clock in?
What is check in/ check out app!
Where can you find the new prep-list?
What is near the front register!
What can you wear on your hands?
What is a single band ring!
When is one considered Tardy?
At what temperature is refrigerated product spoiled and needs to be thrown?
41+ degrees Fº!
What is replacing the DCR?
What is PlayCaller!
Mike is wondering how to make whips? How would you tell him the step?
Mike will pump 4 vanilla in a steaming pitcher and fill heavy cream up to the max, then pour into canister.
What type of shirts can we wear? Ex. Graphic tees or plain?
Plain and muted patterns!
Mike forgot he planned a movie with his friends and wants to call out. Does he need to find his own coverage?
Yes, Mike needs to find his own coverage.
When should Sanitizer be changed?
When the test strip indicates the sanitizer is no longer present or when sanitizer is visibly dirty!
What is the new reduced number of Station cards?
What is 12!
Where do you place the day dot sticker on a tea or refresher pitcher.
What is on the lid!
Can you where cologne/ perfume during your shift?
No! Aerosols can be absorbed by the coffee and alter the taste!
What do you do if you are late due to a technical issue? Ex, you arrived on time but the check in app wont work?
Talk to you SSV and correct your time in the punch log.
Mike notices the small-wares timer isn't going, what should he do?
Start the 4 hour timer and swap all small-wares!
What is the name of the new coffee coming out?
What is Milano Luna and Sole?
How is sweet cream made using the cube method?
Cube: 3L heavy cream, 1 bottle + 6 pumps vanilla, and just under 2L of 2%.
What kind of headgear can you wear?
Hats, beanies, and even visors can be worn as long as they are plain!
Mike isn't feeling good and needs to call out, who does he call?
Mike should call the store and speak with the SM, ASM, or SSV.
What all needs to be included on the day dots?
Date and time of expiration, and label if not already labeled by a pump or label!
What is the new feature on the starbucks app?
What is delivery support through DoorDash!
Mike ran out of chai on bar and there are no back ups, can mike refill the container and re-date the container?
No! Food safety states that the expiration date is for the product that goes out first. You must throw the product out with the original date.
Mike comes to work in sweat pants, is this dress code?
No, Mike can not wear gym apparel.
Mike was opening the store and the opener didn't show unitl 15 minutes later, at what time does mike start getting paid?
At the start of his scheduled shift!
After using the restroom, how many times do you need to wash your hands?
Twice! Once in the rest room and once at the hand wash sink. This prevents food borne illness from the fecal-oral route.