Finding & Closing New Clients
(Relationship Building & Referral Process)
(Relationship Building & Referral Process)
Finding & Hiring New Caregivers
(TAS/TAC/HR)
(TAS/TAC/HR)
Managing & Appreciating Caregivers
(C.D./Benefits)
(C.D./Benefits)
Getting Paid
(Accounting/B&P)
(Accounting/B&P)
Who To Go To For What & How
(Marketing/IT/Talent)
(Marketing/IT/Talent)
Culture & Community
100
This is role leads the branch to build relationships with regional centers
What is a Program Manager (or Program Director)?
100
These are the two biggest sites Disability Services uses to find caregiver applicant
What are Craigslist and Indeed?
100
This is the amount of hours all caregivers in California must complete in annual training
How long is 5 hours?
100
This person oversees the DS Accounting Staff
Who the heck is Michael Abe?
100
Marketing helps the Disability Services offices collect toys for children through this campaign
What is the Toy Drive?
100
This cute animal represents our company 24 Hr HomeCare LLC
What is Sammy the Seal?
200
Disability Services currently services this many Regional Centers
What is 15?
200
This term is used synonymously with DS Caregivers
What are Providers?
200
Every office has implemented/is implementing this every month
What is Caregiver of the Month?
200
These are generated twice in one month during the DS billing period
What are DS Invoices?
200
If there is an escalation requiring an HR investigation, this person needs to be notified
Arlyn Pamintuan
200
This office is our closest location from our corporate location
What is Westside & Westside Combo
300
This Regional Center is our largest in terms of revenue and closest in terms of relationships
What is Westside Regional Center?
300
These are two types of DS Caregivers
What is EOR & Agency?
300
Our company's caregiver health plan is through this company
What is Kaiser Permanente?
300
This is the system DS Accounting Staff uses to bill our invoices
What is the eBilling System?
300
Tux is our IT POC and he asks you to include these two items in a request
What are urgency and hard deadline?
300
These are our 5 core values
What is Communication, Trust, Teammwork, Accountability and Work Ethic?
400
The Combo office oversees the following 5 Regional Centers
What are 1) San Diego RC, 2) Harbor RC, 3) RC of East Bay, 4) Golden Gate RC, and 5) San Andreas RC?
400
These number of months of experience are required to be a DS Caregiver
What is 6 months?
400
In January 2019, our company started to offer this insurance through Guardian
When did 24 Hr HomeCare LLC started to offer dental insurance?
400
This procedure happens when billing is processed after an invoice has been submitted
What is the regeneration process?
400
When you have a marketing design request you need to fill out this first
What is a creative request form?
400
We want our culture to be known for the following 4 things
What is enthusiasm, attitude, recognition, & appreciation?
500
This Regional Center was the first center 24Hr HomeCare got vendored with
What is Harbor Regional Center?
500
This is the total number of 2018 DS Caregiver hires
What is 485?
500
How much do you want to wager? The question will be read to you.
These are the requirements for our active caregivers to be eligible for our health benefits:
What is work with us for at least 12+ months AND work an average of 30 hours/week within the 12 month measurement period?
500
Regional Centers have this many billing deadlines per month
What is 1? (Despite our practice of invoicing semi-monthly)
500
This person was eligible for receiving the bronze shovel award for 2018 and promoted to Regional Director of Community Partnerships for Disability Services in November
Who is April Stewart?
500
This is the title given to these people who bring Culture initiatives to life in their respective offices
What are Culture Gurus?