Docs Needed
Account features
Phone a friend
Partners
Lending/CC
100

Docs have already been imaged on another account, do I need them again?

Nope! You can fill out the legal document locator sheet and send it in with your signature cards!

100

Free with Huntington perks account

Huntington Unlimited Business Checking

100
Who do I call for login issues with BOL?

800-480-2001-Business Online

100

Customer would like help with taxes and setting up direct deposit for employees. Who do we call?

Andrew Myers: 440-384-9492

100

What percentage do business owners receive on their category of choice?

4%

200

Recently added item being requested after April 15

YTD/Interim balance sheet & income statement

200

Offers 2 bonus features 

Huntington Unlimited Plus

200

My positive pay isn't updating who can help me?

TM Customer Service-800-276-0292

200

Customer would like to invoice their customers electronically, but does not take in person payments. What do you recommend?

CALL BRIAN. We don't make the recommendation, he is the expert and will decide if MS or payments connect is the best option!

200

A 5 year business owner wants to buy a new piece of equipment, what program should we look at?

BEST

300

Do an owners spouse have to sign the PFS too?

Not anymore! As long as it's filled out, only the owner needs to sign. 

300

Ability to accept credit cards in person, can add inventory management, clock in/out features, orders, and reporting

Clover 

300

My card reader isn't working. Should I call Brian?

Nope! We have a customer service line for you: 800-984-3383

300

I have a deal that could potentially be over $500K, who do I call? 

Your BLS: Jana or Ken! Use Ken's live bookings link to schedule time or connect with Jana!

300

What is the minimum SBSS score for a line of credit?

210

400

What additional items does a start-up need beyond taxes and PFS? 

Business plan, 3 years projections, total project cost details, summary or resume of experience, officer memo (electronic now!)

400

Virtual only way to accept payments via ACH and credit card

Payments Connect

400

I'm not quite app ready, I have questions. Can anyone help? 

Business Solutions RM Team <BusinessSolutionsRMTeam@huntington.com>

400

Customer has active fraud on his business account and Katie's calendar is full. Now what?

Reach out to Katie! She has time slots she can adjust or will refer you to another colleague for more immediate help.

400
High Risk Industries that will require SBA support

Contractors, Restaurants & bars, trucking, longterm nursing care, car washes, gas stations, recreation/casinos

500

Two items needed to open an LLC

SOS filing certificate, SS4 from irs

500

Protect my account from checks/debits that I did not pre authorize

Positive Pay

500

My customer has a question about his BEST loan, can anyone help?

BEST-866-651-7424 or bestservice@huntington.com

500

Business owner is looking to sell and retire. How can we help? 

Set a joint appointment with you preferred banker/licensed banker to explore avenues to help them transition and create a succession plan.

500
Can a start up business have a line of credit?

As a companion line through SBA yes, on it's own, no.