Roles and Responsibilities
Methods used by Employees
Methods used by Employers
Conflict
Change, Influence and Resistance
100
Individuals/organizations who act as a collective voice of the workforce (usually elected by collegues).
What are Employee Representatives?
100
The methods taken by employees to achieve their objectives. (Often associated with conflict between employee/employer interests)
What is Industrial Action?
100
Employers may choose to change employment contracts for employees who cause industrial unrest.
What are Changes of Contract?
100
Incompatible values, demoralized staff, miscommunications and/or grievance.
What are Sources of Conflict?
100
Self-Interest, Low-Tolerance, Misinformation and/or Interpretation of Circumstances
What are Reasons to Change the Workplace?
200
Individuals/organizations that represent the senior manangement team in the collective bargaining process.
What Employer Representatives?
200
The act of working at the minimun allowable pace in order to reduce productivity, yet without the worker being sanctioned for breaching the terms and conditions of employment.
What are Slow-Downs/Go-Slows?
200
Employer representatives might pressure employees with redundancies if industrial action continues.
What is Threat of Redundancies?
200
Contractual agreement whereby a trade unionpledges not to use strike action as a form of industrial action.
What is No-Strike Agreement?
200
(Type of influence on employee/employer relations) The various beliefs, behaviors, languages, practices and expressions considered unique to members of a specific ethnicity, race or national origin.
What are Cultural Differences?
300
BONUS POINTS
What is COOL AF?
300
Occurs when workers adhere to every single policy, procedure and rule of the organization with the intention of purposely disruptin production and reducing output.
What is Work-to-Rule?
300
The process by which employers' and employees' representatives negotiate pay and conditions of employment.
What is Collective Bargaining?
300
Involves two disputing parties (employee/employer representatives) using the service of an independent mediator (conciliator) to help resolve their differences.
What is Conciliation and Arbitration?
300
Getting Agreement/Ownership, Planing and Timing the Change and/or Communicating the Change
What are HR strategies for Reducing the Impact of Change and Resistance to Change?
400
A directive/command/order from employee representatives (eg. trade union) instructing its members to refuse working beyond their contracted hours.
What are Overtime Bans?
400
Extreme method used to deal with workers taking industrial action, by stopping all business operations.
What are Closure and Lock-Outs?
400
The practice of involving and empowering people in the workplace by giving employees opportunities to share responsibilities and awarding decision-making authority.
What is Employee Participation and Industrial Democracy?
400
(Type of influence on employee/employer relations) Deliberations based on moral priciples.
What are Ethical Considerations?
500
Extreme method of industrial action - Involves employees to refuse to work, which temporarily prevents the organization from operating.
What is Strike Action?
500
The practice involving and empowering people in the workplace by giving employees opportunities to share responsibilities and awarding them with decision-making authority.
What is Employee Participation and Industrial Democracy?
500
When a trade/labour union is established to protect the interests of its members (negotiate with employers)
What is Single-Union Agreement?
500
(Type of influence on employee/employer relations) The successful commercial creation of a new business idea, which adds value to the organisation.
What is Innovation?