Dale's Leadership Strengths
This leadership strength is demonstrated when Dale consistently asks for data and long term trends before committing to business targets.
What is thinking strategically?
Dale assigned tougher targets without discussing feasibility or partnering with Jane to explore options, showing a gap in this teamwork-focused competency.
What is collaboration?
This person serves as the Merchandise Planning Manager and reports to Dale.
Who is Randy?
This leadership issue is highlighted when Jane struggles to balance guiding her team while maintaining her own confidence and visibility as a leader.
What is Jane’s leadership presence?
Throughout the scenario, Dale often told Jane what needed to happen when brainstorming solutions with her. In order to achieve better alignment, Dale can use this change lever.
What is Give Control?
Rather than giving direct instructions, Dale used this leadership approach to guide Jane's thinking and decision-making.
What is leading with influence?
Dale waited until Jane complained before explaining how the system upgrade fit into the broader business strategy, showing a gap in this big‑picture skill.
What is thinking strategically?
This role or persona describes how Dale could be perceived to Jane.
What is a wizard?”
This issue arises when Jane attempts to motivate and support her Buyers while also ensuring they stay aligned, informed, and performing at a high level.
What is maximizing team performance?
Dale's team is in the anxiety zone. He can improve conditions in this critical element to move the group to the learning zone.
What is psychological safety?
Dale demonstrated this strength by positioning himself as a thought partner, reinforcing the idea that "we're all in this together.
What is collaboration?
Dale encouraged Jane to push back only after giving the directive, instead of influencing and aligning upfront. This skill helps leaders shape outcomes through trust and insight rather than authority.
What is leading with influence?
This zone of the Psychological Safety Matrix is where Randy is currently located.
What is the Anxiety Zone?
This complex people challenge requires Jane to balance operational demands, shifting timelines, team frustration, and new technology adoption — all at once.
What is leading a team through change and uncertainty?
Dale waited for Jane to express frustration before clarifying the strategic purpose. He could have proactively approached this by utilizing this strategic skill.
What is becoming a fair witness?
This combination of strengths enabled Dale to influence outcomes, align strategy, and support others without relying on authority.
What are thinking strategically, leading with influence, and collaboration?
Dale did not help Jane navigate competing demands, training pressures, or planning stresses. Leaders strong in this competency create followership by removing obstacles and supporting success.
What is leading so people will follow?
This quadrant on the Resilience Scale is where Randy is currently located.
What is the Burnout Zone?
This leadership issue emerges when a mandatory system upgrade disrupts timing, forcing Jane’s team to complete training during critical planning periods.
What is managing transitions?
By addressing his challenges and working towards solutions, Dale will reach this hoped for state.
What is the Castle on the Hill?