The management function that focuses on managing the relationship between employees and employers to achieve business objectives.
What is Human Resource Management?
An organisation that represents employees in negotiations about wages and working conditions.
What is a union?
Regular payments of money earned by an employee for their work.
What are wages?
The process of improving employees’ skills and knowledge for their current job.
What is training?
The ending of the employment relationship between an employer and employee.
What is termination of employment?
People who perform tasks required by the business in exchange for wages or salaries.
What are employees?
A complaint raised by an employee about workplace conditions or treatment.
What is a grievance?
Motivation that comes from internal satisfaction such as achievement or enjoyment.
What is intrinsic motivation?
A formal process used to evaluate an employee’s work performance.
What is a performance appraisal?
A situation where a job is no longer required by the business.
What is redundancy?
A person who plans, organises, leads and controls business operations.
What is a manager?
An agreement negotiated between employers and employees about wages and conditions.
What is a collective agreement / enterprise agreement?
A theory suggesting people are motivated by a hierarchy of needs.
What is Maslow’s hierarchy of needs?
The long term improvement of an employee’s skills for future roles.
What is development?
A payment made to employees when their job becomes redundant.
What is redundancy pay?
The process of attracting and selecting suitable employees for a business.
What is recruitment?
The national workplace relations tribunal that resolves disputes and approves agreements.
What is the Fair Work Commission?
A motivation theory that focuses on setting clear and challenging goals.
What is Locke’s goal-setting theory?
Information provided to employees to improve their work performance.
What is feedback?
The requirement for an employer to inform an employee before their job ends.
What is notice of termination?
Payments made to employees as rewards for achieving targets or performance goals.
What is performance-related pay?
The relationship between employers and employees in a workplace.
What are employee relations?
Rewards such as recognition, responsibility or achievement that motivate employees.
What are non-financial rewards?
A strategy used to monitor, evaluate and improve employee performance.
What is performance management?
Money paid to an employee instead of requiring them to work during their notice period.
What is payment in lieu of notice?