ECRM
What tab will you use to help someone pay a bill?
Billing tab
What is SFPP?
State Farm Payment Plan
If someone has their car with us and they want to add a renters how much of a discount is off their car?
5%
What are some discounts that you can do if you are under 25 with State Farm? BONUS you get all three that only those under 25 can do.
Steer clear, good student, driver training
What is PIP?
Personal Injury protection
In order to look at someones state farm payment plan where would you click to see that?
The number under state farm payment plan. Under billing tab.
What is OBEL?
Optional basic economic loss
If someone has their auto with us and wants to add their home what is their discount on their auto?
17%
What discount will give you 10% initially and then anywhere from 1%-30% at next renewal?
Drive safe and save
Who would be able to utilize supplemental spousal liability coverage?
Married couples whom were in an at fault accident and one spouse was injured in that accident
How would you create a new person in ECRM?
Create a new account
What is DSS?
Drive safe and save
If someone has their auto with us and wants to add a life policy what is the discount off their auto?
5%
What discount will give them 10% off collision, liability, and PIP? EXTRA POINT: How long does it last?
Accident prevention course
3 years
What scenario would cars generally need to have comprehensive and collision coverage on their cars?
Those with a loan or a lease on them.
If you want to have customers that are living together be considered in the same "house" in ECRM what would you do?
Create a new household!
What is PNI?
Primary Named insured
If someone has their home and wants to add their auto what is the discount on their home?
If my dad teaches me how to drive and he has a license and took drivers ed does that count if he teaches me to drive as a driver training course?
NO!
If you hit a deer is that considered collision or comprehensive?
Comprehensive
How do you get to ECRM?
Go into Agency HUB and then click ECRM.
What is ILR
Initial Loss reporting
If someone has their home with us and they add life insurance what is their discount?
0%
Up to how many miles can you drive a year to still obtain the short annual mileage discount?
7499
If you choose to have lower limits for supplementary underinsured/uninsured motorist what do you need to do to retain those limits?
Sign a State Farm form agreeing to insure your car for less than others.