2025 Full Access/TCOLE
From the Full Access Manual, Where can you locate - to protect and preserve the lives and property of the citizens of the state of Texas by providing accessible, accurate and quality training to ensure the proper use of the Texas Law Enforcement Telecommunications System (TLETS) in support of the Texas law enforcement and criminal justice community?
TCIC/TLETS Training Mission
REGION A (A1) - WHAT 6 STATES ARE UNDER REGION A?
CONNECTICUT, MAINE, NEW HAMPSHIRE, RHODE ISLAND, VERMONT, MASSACHUSETTS
WHAT DOES TLETS STAND FOR?
WHAT IS THE NETWORK CONTROLLED BY?
WHERE IS THE ELECTRONIC MESSAGE SWITCHING SYSTEM LOCATED?
TEXAS LAW ENFORCEMENT SYSTEM (TLETS)
THE NETWORK IS CONTROLLED BY A COMPUTERIZED ELECTRONIC MESSAGE SWITCHING SYSTEM.
THE TEXAS DEPARTMENT OF PUBLIC SAFETY IN AUSTIN
Under Policy 9.1 Radio Communications Procedures - IV. Answering Calls for Service. When a citizen or a district staff calls our police dispatch center, what greeting do you use when answering the phone?
"Aldine Police Department, How may we assist you?"
All users accessing information from TCIC/TLETS are required to complete training in how many months?
Within Six Months from the date of their assignment.
REGION B (B1) - WHAT 6 STATES ARE UNDER REGION B?
DISTRICT OF COLUMBIA, DELAWARE, MAYLAND, NEW JERSEY, NEW YORK, PENNSYLVANIA.
The Message Broker
Under the 9.1 Radio Communications Procedure - Answering Calls for Service, When a caller advises there is a White Male wearing (top to bottom) blue cap, white tshirt with blk stripes, blk pants, gold tennis shoes armed with a blk hand gun (possibly semi-automatic) on the school campus in the staff parking lot of MAC 9TH school. According to the policy do you place the caller on hold during any time?
No. According to 9.1 Radio Communications Procedure IV. Answering Calls for Service, call takers will not put emergency callers on hold until the call has been evaluated and there is a determination that placing the caller on hold will not further enhance the caller's emergency.
How many main roles are mentioned in your TCIC/TLETS Operation Manual and what are the names and the TCOLE numbers affiliated? How many hours does a user have to spend in class room training for each main role?
TCIC/TLETS Full Access (Tcole #4802 - 24 hours)
TCIC/TLETS Less Than Full Access (TCOLE #4801 - 16 hours)
TCIC/TLETS Mobile Access (TCOLE #4800 - 8 Hours)
TCIC/TLETS Peace Officer Online (no tcole credit)
TCIC/TLETS Criminal Justice Practitioner Online (No TCOLE Credit)
REGION D (D1) - WHAT 7 STATES FALLS UNDER REGION D?
ALABAMA, ARKANSAS, FLORIDA, GEORGIA, LOUISIANA, MISSISSIPPI, PUERTO RICO
Under the TLETS Administration - Who has the direct responsibility for the administrative control, access, and operation of the Texas Law Enforcement Telecommunications System (TLETS).
The Director of the Texas Department of Public Safety (TXDPS)
Intense Call - as a Telecommunicator you just received a 911 transfer call from a 9-1-1 PSAP Center regarding a vehicle. Where is this happening? are the subjects still inside the vehicle? do they need an ambulance? what color and type of car is it? Please choose the matching term. 1. Caller: I just saw a car parked on the street with no one inside, 2. caller: I am waiting for my friend to pick me up in a blue sedan, 3. Caller: there has been an accident, this car just rolled over in front of me, caller: 4. caller: there is a parade happening and cares are moving slowly.
Correct Response: There has been an accident, this car just rolled over in front of me
Personnel experiencing an interruption in TLETS access, greater than one-year, are required to attend classroom training. Military personnel deployed with the US Armed Forces will be granted six months of access following their return to recertify online.
TLETS Access Interruption
REGION F - (F1)- WHAT 7 STATES FALL UNDER REGION F?
IOWA, MINNESOTA, MONTANA, NEBRASKA, NORTH DAKOTA, SOUTH DAKOTA, WYOMING.
The TXDPS Crime Records Division.
Where is this happening? Do you know if anyone needs an ambulance? Was this a freight train? Can you see a placard number? What about a shape and color for the placard card? Are the freight cars on fire or are they leaving anything? How many train cars left the track? Are they near any houses? How far from the houses? 1. Caller. this train just went off the tracks, and some of the cars were hauling some of sort of chemical I think. Oh my God, you better get someone out here now, this is bad. 2. Caller. my little boy is missing, I can't find him anywhere. we are at my sisters house for a bar-b-q, and I turned my back for one minute and now he's gone! Help me, I don't know what to do. 3. Caller. There has been an accident, this car just rolled over in front of me.
Response: This train just went off of the tracks, and some of the cars were hauling some sort of chemical
TCOLE Credit
REGION H - (H1) - WHAT 7 STATES FALLS UNDER REGION H?
ALASKA, CALIFORNIA, HAWAII, IDAHO, NEVADA, OREGON, WASHINGTON
Under the National Crime Information Center - what has been called the lifeline of law enforcement?
The National Crime Information Center (NCIC)