How would you explain "segments" to a client?
A segment is a target group or audience.
Can come from Profile Management or created by admin -- groups, departments, locations, etc
Which team can assist enabling Tag Analytics and from where is this enabled?
Support / https://tools.svc.mindtickle.com/
Can you name the 5 Tabs in a Series Reporting?
1. Overview
2. Modules
3. Learners
4. Segments
5. Heatmap
Re: Quests -- what is "% mastered?"
The percentage of users who have mastered the questions in Quest.
___ Analytics provides comprehensive information on ___ applied to Modules and content items such as Files, Questions, Polls, and Evaluation Parameters.
TAGS!
Where would an admin pull learner report on a specific series?
(Explain your steps)
Analytics > Series Reports > Series > Learner Tab
Which report would provide an admin with a list of certificate received?
Bonus: Which modules allow certificates?
Module Report
Analytics > Module Reports > Module
CO/AS/MI
How many types of reports are available in Mindtickle?
*Four
1. in-platform
2. in-platform custom
3. odata
4. Fee-Based Reporting
Please describe the different learner status on a module?
HINT: There are different descriptions
Not Invited / Not Started / In Progress / Completed
*Yet to attempt
How would you interpret the bubble chart in Tag Analytics?
The distribution of Tags across content on your Learning Site. The size of a bubble indicates the relative number of times the Tag is applied to Modules, Files, Questions, or Polls.
Explain the difference between hierarchy vs relationship field based reports?
The Hierarchy Based Reports tab provides analytics for Managers that are part of the hierarchy set up in MindTickle.
The Relationship Fields Based Reports tab in Manager analytics provides analytics on Managers defined through relationship fields.
Which reporting function would an admin choose to send an adhoc report?
Custom Reporting
What is the refresh rate for in platform analytics?
~15-20 min.
Will analytics be affected if an admin updates rating scales in a mission?
NO
Can you describe what is Module Data Synchronization with Salesforce and why would a client want to integrate?
Answers may vary:
A Client can view MindTickle Module data in the form of charts and reports on your Salesforce platform
A client asks for analytics on a multi-instance module but for a specific series. How do you walk them through this?
HINT: There are several ways
From content > series > module > module analytics
Analytics > series reports > series > modules tab
Analytics > module reports > module in specific series
How do you view archived module data?
Analytics > Module Reports > module > apply filters
______ provides an overview of Learner Status and % Completion of Learners based on the month (and year) in which they invited to the Series.
Monthly Cohort
Analytics > series reports > series > overview tab
You can view detailed analytics for all Module types except _____?
ILT
*Series analytics contains aggregated data for all Module types including ILT.
This section displays the 3 most important Tags on your Learning Site along with their % Completion and % Scoring Performance.
Where do I find this?
Analytics > Tag Analytics > Overview